Livingston GUEST GUIDE Summer 2027

Kampgrounds Of America, Inc.•Livingston, MT
•Onsite

About The Position

The Guest Guide works closely with guest services representatives to escort customers to their sites after registration and assist with other service needs. The role provides accurate, concise information about campground rules, recreation activities, and local destinations. Guest Guides also support campground operations by selling and delivering ice and firewood, keeping the grounds and facilities clean, assisting with basic housekeeping, and performing light maintenance and repairs. The position requires a courteous, attentive, service-oriented approach with guests, along with the ability to work independently and as part of a team. Guest Guides follow safety guidelines when operating equipment or using chemicals and report disturbances to management or, in emergencies, local authorities rather than attempting to discipline or apprehend violators. Work is primarily outdoors and involves variable weather, uneven terrain, and changing priorities.

Requirements

  • Experience with office and light maintenance work in a high-public-contact area.
  • Ability to read, write, and speak English clearly and concisely.
  • Ability to work nights, weekends, and holidays.
  • Ability to work independently and as part of a team.
  • Valid driver's license; the position may require driving a motorized vehicle.
  • Ability to lift 10 pounds regularly and lift and carry 25 pounds or more occasionally with assistance.
  • Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead, and move safely over uneven terrain.
  • Ability to perform repetitive motions and to stand, bend, sit, lift, and walk.
  • Ability to use personal protective equipment when necessary.

Nice To Haves

  • Experience in a campground or comparable position.

Responsibilities

  • Guide guests to their sites and assist with other customer service needs.
  • Sell and deliver ice and firewood.
  • Keep grounds free of trash, litter, and debris, and empty trash receptacles.
  • Maintain the cleanliness of grounds, landscaped areas, parking lots, restrooms, pool, and office areas.
  • Clean campsites by performing minor tasks such as raking campsite pads, washing tables, and cleaning fire rings.
  • Assist housekeeping staff with tidying restrooms and common areas, and communicate daily housekeeping needs.
  • Interact with guests and recommend activities in the local area.
  • Follow safety guidelines when operating equipment and using chemicals.
  • Make minor carpentry, plumbing, and electrical repairs.
  • Interact with guests in an attentive, friendly, courteous, and service-oriented manner.
  • Report disturbances to management or, in emergencies, local authorities without attempting to discipline or apprehend campground violators.
  • Prioritize tasks by importance and urgency through planning and thoughtful decision-making.
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