Livingston GUEST GUIDE Summer 2027
About The Position
The Guest Guide works closely with guest services representatives to lead customers to their sites after registration. The role helps enforce campground rules, pick up trash, empty receptacles, respond to messaging services, provide basic housekeeping, and perform light maintenance and repairs. Guest Guides provide accurate, concise information about park rules, recreation activities, and directions to destinations. This position involves outdoor grounds and campsite upkeep, guest assistance, sales and delivery of ice and firewood, and minor carpentry, plumbing, and electrical repairs. The Guest Guide works with housekeeping staff to maintain restrooms and common areas and communicates daily housekeeping needs. The role requires a courteous, attentive, service-oriented approach, adherence to safety guidelines, and thoughtful prioritization of tasks.
Requirements
- Read, write, and speak English clearly and concisely.
- Ability to work nights, weekends, and holidays.
- Ability to work independently and as part of a team.
- Valid driver's license.
- Ability to perform office and light maintenance work in a high-public-contact area.
Nice To Haves
- Experience in a campground or comparable position.
Responsibilities
- Guide guests to their sites and assist with other customer service needs.
- Sell and deliver ice and firewood.
- Keep grounds free of trash, litter, and debris, and empty trash receptacles.
- Maintain the cleanliness of grounds, landscaped areas, parking lots, restrooms, pool, and office areas.
- Clean campsites by raking campsite pads, washing tables, and cleaning fire rings.
- Assist housekeeping staff with tidying restrooms and common areas and communicate daily housekeeping needs.
- Interact with guests and recommend activities in the local area.
- Follow safety guidelines for operating equipment and using chemicals.
- Make minor carpentry, plumbing, and electrical repairs.
- Approach guest interactions in an attentive, friendly, courteous, and service-oriented manner.
- Report disturbances to management or, in emergencies, local authorities; do not attempt to discipline or apprehend campground violators.
- Prioritize tasks by importance and urgency using conscious planning and thoughtful decision-making.
- Respond to messaging services.
- Perform basic housekeeping duties and light maintenance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
