Guest Experience Host - Operations

LEGOLAND Discovery Centre • San Antonio, TX

6d

About The Position

The Guest Experience Host is part of the Operations Team at LEGOLAND Discovery Center San Antonio. The role focuses on creating enjoyable guest experiences by engaging with visitors, helping maintain safe and orderly queues, keeping public areas clean, tidy, and stocked, and following opening and closing procedures. Hosts are expected to bring an energetic, friendly approach and demonstrate Merlin Values while working independently and with the team. The position requires flexibility to work days, nights, weekends, holidays, and special events.

Requirements

• Fun, dynamic, and friendly personality.
• Strong communication, listening, and interpersonal skills.
• Self-motivated and able to work independently or as part of a team.
• Ability to work days, nights, weekends, holidays, and special events.

Nice To Haves

• 6–12 months of experience in attractions, entertainment, or customer service.

Responsibilities

• Engage guests and create a fun, welcoming experience.
• Help keep queues safe, orderly, and stress-free.
• Keep public areas clean, tidy, and fully stocked.
• Follow attraction opening and closing procedures.
• Demonstrate the Merlin Values through an enthusiastic and assertive approach.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Generous paid time off.
• Merlin Magic Pass with free attraction entry for the employee, family, and friends.
• Recognition and rewards programs.
• Company-matched 401(k) savings plan.
• Tuition assistance and reimbursement programs.
• Growth, development, and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed