Guest Experience Host - LEGOLAND Discovery Center Bay Area

LEGOLAND Discovery Centre • Milpitas, CA

1d • $19 • Onsite

About The Position

The primary role of the Guest Experience Host is to provide excellent customer service to all guests entering the attraction. This involves sharing knowledge about the attraction's offerings through positive guest interactions and seeking exceptional guest engagement at every opportunity. The Guest Experience Host can be assigned to one of four areas: Admissions, Retail, Guest Experience, or Food and Beverage (Café). The company culture emphasizes creativity, imagination, and a collaborative environment where colleagues "create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world."

Requirements

• Demonstrate a passion for excellent guest service.
• Have a working knowledge on all exhibits to deliver proper/correct information.
• Be "Guest Obsessed" and provide exemplary customer service.

Nice To Haves

• Operate the rides.
• Usher and guides guests through attraction.
• Guide guests to build imaginative LEGO creations.
• Teach kids the importance of play.
• Interact with guests as a Costume Character or Character Assistant.
• Have fun!

Responsibilities

• Provide excellent customer service to all guests.
• Share knowledge about all products the attraction has to offer.
• Operate the rides.
• Usher and guide guests through the attraction.
• Guide guests to build imaginative LEGO creations.
• Teach kids the importance of play.
• Interact with guests as a Costume Character or Character Assistant.
• Be "Guest Obsessed" and provide exemplary customer service.
• Have fun!
• Other duties and responsibilities as assigned.

Benefits

• The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
• The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe.
• Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed