Guest Experience Host

LEGOLAND Discovery Centre • Milpitas, CA

1d • $19

About The Position

The primary role of the Guest Experience Host is to provide excellent customer service to all guests entering the attraction by providing them with knowledge about all the products the attraction has to offer through positive guest interactions. The goal is to ensure that every guest enjoys a magical, memorable, world-class guest experience and that every member of the team embraces and exhibits the company values. The Guest Experience Host can be assigned to one of four areas: Admissions, Retail, Guest Experience, and Food and Beverage (Café). This role involves creating and playing together to spark the imaginations of children and LEGO® fans of all ages.

Requirements

• Demonstrate a passion for excellent guest service.
• Have a working knowledge on all exhibits to deliver proper/correct information.

Responsibilities

• Provide excellent customer service to all guests.
• Provide knowledge about all products the attraction offers.
• Operate the rides.
• Usher and guide guests through the attraction.
• Guide guests to build imaginative LEGO creations.
• Teach kids the importance of play.
• Interact with guests as a Costume Character or Character Assistant.
• Be "Guest Obsessed" and provide exemplary customer service.
• Have fun!
• Other duties and responsibilities as assigned.

Benefits

• Diverse, dynamic and inclusive culture of play.
• Equal employment opportunity and equal pay.
• Encouragement for applicants from all backgrounds.
• Commitment to Children's Rights and Child Wellbeing.
• Child Safeguarding Background Screening for roles with high engagement with children.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed