Guest Experience Concierge

Frenchies • Washington Township, OH

2d

About The Position

The Room Read Frenchies Washington Township is hiring a Concierge to create memorable, welcoming guest experiences and help make the salon feel like a place people are excited to visit. The role is not limited to reception: it centers on making guests feel recognized and cared for, maintaining a positive atmosphere, and handling front-of-house operations with warmth and composure.

The Concierge manages phones, bookings, and guest flow; notices and responds to individual guest preferences and needs; and helps keep the energy welcoming throughout the day. No beauty-industry experience is required, as the company can teach its systems. The position offers a set schedule, health benefits, PTO, and a career path. Compensation is $11.00–$14.00 per hour.

Requirements

• Genuine warmth and a memorable personality.
• Ability to read a room and contribute positively to the atmosphere.
• Sustained energy throughout the workday.
• Comfort handling people, phones, and a fast-paced environment while remaining friendly.

Responsibilities

• Make check-ins and other guest interactions memorable.
• Manage front-of-house operations, including phones, bookings, and guest flow.
• Notice guest details, preferences, or needs and respond thoughtfully.
• Maintain a high-energy, welcoming atmosphere throughout the day.
• Help create a guest experience that makes the salon an inviting place to visit.

Benefits

• Health benefits
• Paid time off (PTO)
• Set schedule
• Career path

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed