GTM Strategy & Operations Lead

Daloopa•New York, NY

2d•$155,000 - $175,000•Hybrid

About The Position

The GTM Strategy & Operations Lead improves the effectiveness, productivity, and scalability of the Sales and Customer Success organizations. Reporting to the VP of Revenue Strategy & Operations, the role works with leaders across New Logo Sales, Strategic Accounts, Expansion, and Customer Success to turn commercial priorities into actionable insights, repeatable processes, and measurable business outcomes. The Lead identifies revenue-performance drivers and opportunities to improve execution, and equips GTM leaders with data and tools for better decision-making. The role independently structures complex business problems, develops rigorous analyses and recommendations, and partners with cross-functional teams to implement solutions. It combines analytical capabilities with commercial judgment, intellectual curiosity, and a bias toward action. The position is based in New York City with a hybrid schedule requiring in-office work at least three days per week: Tuesday, Wednesday, and Thursday. Compensation is $155,000–$175,000 total on-target earnings (base plus variable), plus equity and benefits. The stated range reflects level of contribution; candidates who fully match the role’s requirements are expected to be at the top of the range.

Requirements

5–7 years of relevant experience in GTM Strategy & Operations, Sales Strategy, Revenue Operations, management consulting, or another highly analytical commercial role.
Experience working closely with enterprise B2B Sales organizations and a strong understanding of pipeline management, sales productivity, forecasting, and revenue performance.
Strong analytical and problem-solving capabilities, including demonstrated experience turning complex datasets into actionable business recommendations.
Experience building financial or operational models, including capacity planning, productivity analysis, territory design, segmentation, or revenue forecasting.
Strong working knowledge of Salesforce and experience with modern analytics, business-intelligence, and reporting tools.
Comfort working with data across CRM, finance, and customer or product-usage systems.
Strong business judgment and the ability to distinguish meaningful commercial signals from noise.
Ability to influence Sales and Customer Success stakeholders without direct authority and translate analysis into changes in execution.
Excellent communication skills, including the ability to present complex findings clearly and concisely to senior leadership.
Comfort operating in a fast-paced, high-growth environment with evolving processes, priorities, and systems.
High degree of ownership, intellectual curiosity, attention to detail, and willingness to challenge assumptions.

Nice To Haves

Experience at a high-growth B2B SaaS, financial data, AI, or enterprise technology company.
Experience supporting enterprise sales motions involving complex buying groups, long-term account development, and six-figure contracts.
Experience analyzing both new-logo acquisition and customer expansion or retention motions.
Experience combining product telemetry or usage data with commercial metrics to identify adoption, expansion, and churn opportunities.
Experience developing automated reporting, performance alerts, or AI-enabled analytical workflows.
Experience helping scale GTM processes and analytics during rapid organizational or revenue growth.

Responsibilities

Develop actionable insights into Sales and Customer Success performance, helping leadership understand what is working, where execution is falling short, and where intervention is needed.
Build and improve dashboards for the CRO, sales leadership, and frontline managers covering pipeline, revenue attainment, sales productivity, conversion, and customer performance.
Analyze leading and lagging performance indicators across new-logo acquisition, strategic accounts, expansion, and renewals.
Identify trends in opportunity creation, pipeline coverage, sales velocity, stage conversion, deal size, and forecast accuracy.
Develop proactive reporting, automated alerts, and performance signals to identify risks and opportunities before they affect revenue outcomes.
Partner with Sales and Customer Success leaders to turn findings into concrete actions that improve execution and accountability.
Analyze sales performance by team, segment, product, use case, territory, and individual contributor to identify improvement opportunities.
Evaluate funnel performance and conversion patterns, identifying bottlenecks in qualification, pipeline progression, and deal execution.
Develop win/loss analyses to understand the effects of competitive positioning, pricing, product fit, customer needs, and sales execution.
Combine CRM, customer-engagement, and product-usage data to identify adoption trends, expansion opportunities, and churn risks.
Support the development and measurement of scalable sales and customer-success motions, including account planning, land-and-expand strategies, trial conversion, and renewal management.
Partner with Enablement and Sales leadership to identify best practices and measure the impact of changes to frontline behavior.
Develop and maintain bottoms-up capacity, ramp, productivity, and pipeline models for quarterly and annual planning.
Analyze account and territory performance to identify coverage gaps, whitespace opportunities, and resource-allocation inefficiencies.
Support the development and refinement of ideal customer profiles, market segmentation, account scoring, and account-prioritization models.
Evaluate performance across customer segments, including hedge funds, asset managers, investment banks, and other institutional financial-services firms.
Support quota-setting, territory assignment, and headcount planning through analysis and scenario modeling.
Measure coverage-strategy effectiveness and recommend adjustments based on commercial performance and market opportunity.
Support weekly performance reviews, monthly business reviews, quarterly planning, and annual planning.
Prepare executive-ready analyses, business reviews, and recommendations for the CRO and Revenue leadership team.
Identify performance gaps, quantify potential impact, and work with functional leaders to develop improvement plans.
Track key GTM initiatives and provide visibility into progress, risks, and measurable outcomes.
Partner with RevOps, Finance, Marketing, Product, and Enablement to coordinate execution of commercial priorities.
Evaluate operational bottlenecks across opportunity management, forecasting, account ownership, pipeline inspection, and customer lifecycle management.
Partner with RevOps systems and operations resources to improve Salesforce data quality, reporting consistency, and process adoption.
Identify ways to automate repetitive workflows, reduce administrative burden, and improve the quality and accessibility of commercial insights.
Help establish scalable reporting and performance-management practices that improve consistency across teams and geographies.
Measure the business impact of operational changes and continuously refine processes based on results.