GTM HR Business Partner

Luxury Presence•Austin, TX

13d•Onsite

About The Position

Luxury Presence is hiring an HR partner embedded with its go-to-market (GTM) teams at its Austin headquarters. The role partners directly with GTM leaders and managers on hiring, ramp, performance, team structure, retention, and employee matters. The position is in-office five days per week and is expected to grow in scope as the business grows. The HR Business Partner handles employee relations, including coaching managers through sensitive situations, maintaining documentation, and carrying cases from intake through resolution. The role also supports manager effectiveness, performance plans, terminations, onboarding, workforce insights, and Austin office culture. The company uses Rippling, automation, and AI to reduce administrative work and improve recurring processes.

Requirements

At least 5 years of HR experience, ideally as an HR business partner or generalist supporting sales or go-to-market teams at a tech startup or high-growth company.
Experience independently handling employee relations, including performance management, investigations, and sensitive cases.
Ability to coach and challenge managers and leaders, hold one's ground, and build trust and credibility.
Comfort working in a fast-paced, target-driven environment and understanding of sales and customer success teams.
Data fluency, including building reports, identifying trends, and advising leaders on actions.
Working knowledge of HR policy and employment compliance.
HRIS experience.
Sound judgment about when to decide independently and when to escalate.
Discretion in handling confidential information.
Comfort using AI to work more efficiently.
High energy and a passion for people.

Nice To Haves

Experience supporting sales or go-to-market teams at a technology startup or high-growth company.
Experience with Rippling.

Responsibilities

Partner with GTM leaders and managers on hiring, ramp, performance, team structure, and retention.
Advise on employee relations issues involving performance, conduct, and sensitive matters; coach managers, document cases, and manage them from intake to resolution.
Advocate for employees while balancing business needs, and escalate issues to the manager when appropriate.
Coach managers and use performance data, review cycles, and feedback to identify support needs and improve manager effectiveness.
Partner with managers on performance plans and exits, prepare them, document relevant facts, and conduct in-person offboarding in Austin.
Own the new-hire experience for supported GTM teams, including in-person welcomes in Austin, and help employees ramp quickly and feel a sense of belonging.
Track attrition, engagement, ramp, and manager effectiveness, and turn workforce data into recommendations for leaders.
Partner with the office manager on Austin culture and programs, maintaining a visible and approachable presence.
Identify recurring processes and improve them using automation and AI.