GTM HR Business Partner

Luxury Presence•Austin, TX

20d•$110,000 - $130,000•Onsite

About The Position

Luxury Presence is hiring an HR Business Partner to support its go-to-market teams at the company’s Austin headquarters. The role is embedded with GTM leaders and managers, providing advice on hiring, ramp, performance, team structure, and retention. It combines employee advocacy with business partnership, independent judgment, and data-informed recommendations in a fast-paced, target-driven environment. The HR Business Partner handles employee relations, including sensitive cases, investigations, performance management, and terminations; coaches managers; owns onboarding for supported teams; tracks workforce insights; supports Austin office culture; and identifies opportunities to improve recurring work through automation and AI. This is an in-office role at the Austin headquarters, five days per week.

Requirements

At least 5 years of HR experience, ideally as an HR business partner or generalist supporting sales or go-to-market teams at a technology startup or high-growth company.
Experience independently handling employee relations, including performance management, investigations, and sensitive cases.
Ability to coach and challenge managers and leaders, establish credibility, and hold one’s ground.
Comfort working in a fast, target-driven environment and understanding of sales and customer success teams.
Data fluency, including the ability to build reports, identify trends, and recommend actions to leaders.
Working knowledge of HR policy and employment compliance.
HRIS experience.
Sound judgment about when to make decisions and when to escalate.
Discretion in handling confidential information.
Comfort using AI to work more efficiently.
High energy and a passion for people.

Nice To Haves

Experience supporting sales or go-to-market teams at a technology startup or high-growth company.
Experience with Rippling.

Responsibilities

Partner with GTM leaders and managers on hiring, ramp, performance, team structure, and retention.
Handle employee relations matters, including performance, conduct, sensitive issues, investigations, documentation, and case resolution.
Coach managers through difficult conversations and help improve manager effectiveness using performance data, review cycles, feedback, and appropriate programs and measures.
Partner with managers on performance plans and employee exits; prepare managers, document facts, and conduct in-person offboarding in Austin with care and discretion.
Own onboarding and the new-hire experience for supported go-to-market teams, including the in-person welcome in Austin.
Track attrition, engagement, ramp, and manager effectiveness, and turn workforce data into actionable recommendations for leaders.
Partner with the office manager on Austin culture and programs, remaining visible and approachable to employees.
Identify recurring processes and improve them through automation and AI.