GTM Engineer

Open

About The Position

Open.cx is the unified AI customer support platform automating 70%+ of interactions for enterprises like MoneyGram and Mollie. Backed by Y Combinator, X by Unifonic, and Shorooq Partners, we recently raised $7M+ to scale our operations across MENA and globally. We are moving from a startup phase to a high-growth scale-up, and we need a financial architect to build the foundation for that growth.

Requirements

First principles thinker who loves to build.
Sees chaos — tools, workflows, spreadsheets, disconnected signals — and their brain instantly starts drawing boxes and arrows.
Obsessed with new tools and frontier tech.
Experiments with AI agents, workflows, micro-apps, and integrations because they're curious, not because someone asked them to.
Fluent in data and comfortable being scrappy.
Pulling from Salesforce, Gong, Notion, analytics tools, spreadsheets, and content repositories doesn’t intimidate them.
Can shape raw data into something people actually use.
Cares About Outcomes, Not Output.
Wants to move charts and real numbers — lead flow, conversion, cycle time, rep velocity, pipeline coverage.
Comfortable designing the metric and proving impact.
Cross-functional glue. Can sit with an SDR, an AE, an Account Manager, and a CPO-level exec and translate their needs into tools that make them say, “Oh wow, this changes my job.”
Creative and unafraid to be wrong.
Generates ideas constantly, tests them quickly, and iterates without ego.

Nice To Haves

Using No-code / Low-code / Light Code Tools (Zapier, Make, N8n, Notion, Airtable, Supabase, Retool, Webflow, Scripts, AI Agents)

Responsibilities

Work horizontally across marketing, sales, solutions, and post-sales
Understand how GTM work actually gets done today
Design and ship internal tools, automations, systems, and micro-products that 10× the output of the GTM team
Use AI, workflow design, and lightweight tooling to turn messy, high-volume information into clean, repeatable, measurable motion
Turn raw GTM noise into a structured, compounding system that points to areas each person needs to focus on, that day, and makes marketing, sales, and solutions smarter with every interaction.
Expand scope across Events and webinars, Account-based motions, Paid/owned channels, Product marketing, Partnerships, Sales playbook automation, Pipeline diagnostics and forecasting workflows.
Ensure every GTM contributor operates at their highest possible level.
Full lifecycle ownership of internal “products” From discovery → spec → build → rollout → adoption → iteration.
Talk to internal users (AEs, SDRs, AMs, Marketing), look at usage data, and continually refine.
Build internal tools, automations, and micro-products
Ship Systems That Convert a single webinar or CIO interview into dozens of multichannel GTM assets
Turn Gong calls into structured insights aligned to CPO initiatives, leakage categories, or ROI drivers
Make it trivial to spin up repeatable ABM sequences, playbooks, and executive outreach
Auto-surface account intel, usage signals, and deal blockers to AEs in real time
Build open’s GTM “intelligence layer”
Design Systems That Ingest Customer conversations PA/340B/Appeals workflow insights, Content and messaging, Campaign performance, Pipeline and forecast signals, Competitive notes and turn them into a searchable, reusable, action-driving knowledge graph for the GTM org.
Run experiments that move real numbers
Prototype, Instrument, And Measure Experiments That Improve Top-of-funnel reach, Personalization and segmentation, Speed to lead, Conversion by stage, Rep productivity, Cycle time.
Define success and be accountable to real metrics.