(EWR) GSE Maintenance Support Supervisor
About The Position
The GSE Support Supervisor assists in overseeing Ground Service Equipment (GSE) at assigned United Ground Express stations, including unscheduled repairs, preventive maintenance, and work-order documentation. The role manages relationships with GSE maintenance service providers and parts vendors and supports the GSE management team with station audits and transitions where applicable. Some travel is required. The successful candidate is expected to live in the Newark area; relocation assistance is available. The position also involves managing GSE inventory and records in Fleet Focus, reviewing repair requests and invoices, monitoring repairs, coordinating parts and outside vendors, providing maintenance advice and troubleshooting, preparing station reports, and assisting with inventory audits and minor facilities maintenance. Salary is competitive and commensurate with experience.
Requirements
- High school graduate or GED.
- At least 1 year of relevant work experience.
- Demonstrated understanding of airport operations.
- Prior ground services equipment maintenance experience.
- Excellent verbal and written communication skills.
- Technical proficiency and/or expertise with Microsoft Office applications, including Excel, Word, PowerPoint, and Teams, and Adobe Creative Suite.
- Practical understanding of HR policies, procedures, and employment laws.
- Detail-oriented, with a strong work ethic and ability to maintain confidentiality in daily operations.
- Excellent analytical and problem-solving skills.
- Ability to multitask.
- Ability to lift up to 70 pounds consistently.
- Ability to speak audibly and listen actively.
- Ability to use computers and other office equipment.
- Ability to sit, stand, and walk for extended periods.
- Ability to perform repetitive motions that may involve the wrists, hands, and/or fingers.
- Ability to pass all pre-screening clearances applicable to position qualifications.
- Expected to live in the Newark area.
Nice To Haves
- Understanding of work-order management and inventory systems.
- Technical background in mechanical, hydraulic, or electrical fields.
Responsibilities
- Manage assigned GSE inventory and ensure assets are entered and accounted for in Fleet Focus.
- Approve or deny station repair requests based on the circumstances and management playbook.
- Maintain professional relationships with equipment suppliers, GSE maintenance providers, GSE and parts vendors, and logistics companies.
- Provide feedback to station managers and other management levels on operational, damage, and maintenance issues.
- Monitor repair status, order parts and supplies when needed, and assist with scheduling repairs with outside vendors.
- Provide GSE maintenance advice and troubleshooting to vendors by phone, email, or in person.
- Receive, review, and enter GSE-related invoices in Fleet Focus.
- Create weekly and monthly station reports in Fleet Focus to track and monitor budgets, damages, and repairs.
- Assist with periodic and annual GSE inventory audits to ensure data accuracy.
- Facilitate and assist with minor facilities maintenance issues as required.
- Perform other duties as assigned.
- Travel as required.
Benefits
- Flight privileges for employees and their families on standby across United Airlines’ global network.
- 20% discount on United Airlines flight tickets.
- Vacation, sick time, and floating holidays.
- Medical plan options, including PPO, dental, vision, personal accident, and life insurance.
- Flexible spending accounts.
- Long-term disability coverage.
- 401(k).
- Paid training.
- Paid parking or transportation assistance.
- Participation in the UGE annual incentive plan.
- Relocation assistance is available.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
