(EWR) GSE Maintenance Support Supervisor

United Ground Express • Newark, NJ

11d • Onsite

About The Position

The GSE Support Supervisor assists in overseeing Ground Service Equipment (GSE) at assigned United Ground Express (UGE) stations, including unscheduled repairs, preventative maintenance, and work order documentation. The role manages relationships with GSE maintenance service providers and parts vendors, and supports the GSE management team with station GSE audits and transitions where applicable. The successful candidate is expected to live in the Newark area. Some travel is required. Relocation assistance is available.

Requirements

• High school graduate or General Education Degree (GED).
• Minimum of 1 year of relevant work experience.
• Demonstrated understanding of airport operations.
• Prior ground services equipment maintenance experience required.
• Excellent verbal and written communication skills.
• Technical proficiency and/or expertise with Microsoft Office (Excel, Word, PowerPoint, Teams, etc.) and Adobe Creative Suite, etc.
• Practical understanding of HR policies, procedures, and employment laws.
• Detail-oriented, with a strong work ethic and ability to maintain confidentiality in daily operations.
• Excellent analytical and problem-solving skills.
• Ability to multitask.
• Ability to lift up to 70 pounds on a consistent basis.
• Ability to speak audibly and listen actively.
• Ability to use computers and other office equipment.
• Ability to sit, stand, and walk for extended periods.
• Ability to perform repetitive motions that may include the wrists, hands, and/or fingers.
• Ability to pass all pre-screening clearances applicable to position qualifications.

Nice To Haves

• Understanding of work order management and inventory systems.
• Technical background in mechanical, hydraulic, or electrical systems.

Responsibilities

• Manage assigned GSE inventory, ensuring all assets are entered and accounted for in Fleet Focus.
• Approve or deny station repair requests based on individual circumstances and the management playbook.
• Maintain professional relationships with equipment suppliers, GSE maintenance providers and vendors, parts suppliers, and logistics companies.
• Provide station managers and other management levels with feedback on operational, damage, and maintenance issues.
• Monitor repair status; order parts and supplies as needed and assist with scheduling repairs with outside vendors.
• Provide GSE maintenance advice and troubleshooting to vendors by phone, email, or in person.
• Receive, review, and enter GSE-related invoices in Fleet Focus.
• Create weekly and monthly station reports using Fleet Focus to track and monitor station budgets, damages, and repairs.
• Assist with periodic and annual GSE inventory audits to ensure data accuracy.
• Facilitate and assist with minor facilities maintenance issues as required.
• Perform other duties as assigned.

Benefits

• Flight privileges for employees and their families on standby across United Airlines’ global network.
• 20% discount on United Airlines flight tickets.
• Vacation, sick time, and floating holidays.
• Medical plan options, including PPO, dental, vision, personal accident, and life insurance.
• Flexible Spending Accounts.
• Long Term Disability.
• 401(k).
• Paid training.
• Paid parking or transportation assistance.
• Participation in the UGE annual incentive plan.
• Relocation assistance is available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED