Growth & Strategy Associate

ResolveAI•San Francisco, CA

6d•Onsite

About The Position

Resolve AI is solving the problem of software maintenance and production troubleshooting, which currently consumes a significant amount of engineering resources. We are building an autonomous AI Production Engineer designed to investigate and resolve complex system issues comprehensively. Our founders, who were instrumental in creating OpenTelemetry and led Splunk Observability, have a proven track record with two successful exits to Splunk and VMware. We have secured over $190M in funding from prominent investors such as Lightspeed, Greylock, DST, and Unusual Ventures, as well as notable individuals like Jeff Dean, Thomas Dohmke, Matt Garman, Reid Hoffman, and Fei-Fei Li. Joining Resolve AI at this stage presents a unique opportunity to be part of an AI-native company that is redefining the future of engineering work.

Requirements

0.5 to 1+ years of experience in a pipeline-generation role, preferably within a tech startup or a fast-paced, high-growth environment.
Demonstrated ability to source and qualify leads, ideally with a proven personal playbook.
Proven track record of being a top performer, understanding the inputs required for success.
Ability to track inputs to predict outputs.
Confidence in problem-solving and a sense of urgency to execute quickly.
Ability to thrive in fast-paced, sometimes ambiguous environments, and handle change and uncertainty with confidence.
Willingness to challenge the status quo when necessary and openness to new ideas that yield better results.
Fluency in written and spoken communication with prospects, capable of navigating conversations with engineering leaders and on-call engineers.
A genuine interest in technology.
Familiarity with CRM systems (e.g., Salesforce, HubSpot).
Familiarity with sales engagement tools like Apollo.

Responsibilities

Utilize modern tools, including leading sales prospecting products, AI, and personal creativity, to identify high-propensity leads.
Engage identified leads with timely and relevant messaging across various channels (email, calls, social media, events) to schedule meetings with engineering personas, thereby generating pipeline.
Rapidly engage and qualify inbound leads, providing immediate value to prospects while assessing their potential fit for Resolve's offerings.
Collaborate closely with GTM colleagues to ensure a positive prospect experience, primarily by providing feedback to foster a cohesive prospect engagement strategy that prospects find valuable.
Act as the 'ear to the ground' for the GTM organization, staying informed about product knowledge, industry trends, and the competitive landscape to quickly become an expert in our customers and market.
Record activities and learnings in a system of record (CRM) to enable the Resolve GTM organization to understand what is effective, what is not, and how to optimize execution.