Growth Operations Manager

Vatn Systems•Bristol, RI

About The Position

Vatn Systems is seeking a Growth Operations Manager to serve as the operational backbone of our Growth organization which includes the sales, marketing, and government relations teams. In this role, you will report to the Chief Growth Officer and help facilitate the processes and coordination that enable our Growth Team to move quickly and win. You will manage our CRM infrastructure, drive reporting and pipeline discipline, coordinate the logistics behind customer engagements and industry events, and shepherd opportunity submissions from intake through proposal. This is a high-visibility, cross-functional role, ideal for someone who thrives on organization, ownership, and keeping many moving parts aligned in a fast-paced defense technology environment.

Requirements

Bachelor's degree or equivalent relevant experience
3+ years of experience in business development operations, sales operations, or a comparable coordination-heavy role
Experience working with government submission portals such as SAM.gov, PIEE, and DSIP
Strong organizational and project management skills with the ability to juggle multiple priorities and deadlines
Excellent written and verbal communication skills
Proficiency with Salesforce, Confluence, Jira, Slack, and Microsoft Office/productivity tools
Strong Excel skills required to build dashboards for pipeline reporting and forecasting
Ability to travel up to 40%
U.S. Person status (required for compliance with ITAR/export control regulations)

Nice To Haves

Prior sales or business development experience, particularly in the defense industry
Understanding of defense acquisition strategy and the DoD procurement lifecycle
Familiarity with Salesforce and/or Pryzm
Experience coordinating proposals, RFIs/RFPs, and government or prime-contractor submissions
Experience with event/trade show coordination and associated logistics
Active or eligible U.S. security clearance is a plus, but not required

Responsibilities

Own and administer the company's CRM platforms (Salesforce, Pryzm), including data hygiene, user management, and workflow configuration
Generate and distribute regular sales and pipeline reports, dashboards, and forecasts for leadership and internal and external stakeholders
Track opportunities through each stage of the pipeline and ensure timely, accurate updates from the Growth team
Coordinate with engineering and finance to maintain and update the product catalog, pricing references, and configuration data
Ensure customer facing materials reflect current product specifications, availability, and messaging
Support the development and maintenance of customer-facing collateral, briefings, and capability statements
Plan and coordinate participation in trade shows, conferences, demonstrations, and customer engagements, including facilitating attendees, registration, booth logistics, and travel
Manage shipping and logistics for equipment, demo hardware, and materials to event and customer sites
Schedule and organize internal and external meetings, customer visits, and BD reviews
Develop, document, and continuously improve BD operational processes and standard operating procedures
Track performance metrics and KPIs, and support cadence for pipeline reviews and win/loss analysis
Coordinate with marketing, contracts, program management, and executive leadership to facilitate sales team activity alignment with company mission
Manage team budget tracking, travel coordination, and expense reconciliation as needed