Group X Coach

24 Hour Fitness USA•Long Beach, CA

18d

About The Position

The Group X Coach creates an inviting, inspiring, and motivating group exercise experience for members and guests by leading pre-choreographed or freestyle group exercise programs. The coach delivers classes in person or through virtual technology, welcoming and encouraging participants while appropriately challenging people with varying fitness levels. Classes must be delivered safely and at a high standard, with members taught safe techniques and guidelines. The coach is expected to average at least two coached classes per week. The role also includes providing positive customer service before and after classes, addressing or directing member concerns, reporting equipment or maintenance issues, recruiting participants, and ensuring classes begin and end on schedule. Coaches help keep the club clean and organized, arrange substitute coverage in accordance with company policy, maintain a social media presence to attract participants, and attend staff meetings as required. The position reports to the General Manager and interacts with club staff, members, and guests.

Requirements

Current approved group exercise primary certification for the format taught.
High school diploma or GED equivalent.
Knowledge of safe exercise techniques and principles.
Strong communication skills and ability to connect with a wide variety of people.
Enthusiastic and energetic approach to creating a community feel in classes.
Passion for fitness and helping others achieve health and wellness goals.
Ability to work weekends and holidays as needed to support the business.

Nice To Haves

Previous group exercise instruction experience.

Responsibilities

Coach pre-choreographed or freestyle group sessions and classes for members with varying fitness levels, in person or via virtual technology.
Make participants feel welcomed, encouraged, and challenged.
Deliver high-quality, safe classes and educate members on safe exercise techniques and guidelines.
Maintain an average of at least two coached classes per week.
Provide exceptional customer service through positive interactions with members and guests before and after classes.
Handle member concerns or refer them to appropriate club management.
Report broken equipment and maintenance needs to club management.
Recruit new members to join classes.
Start and finish sessions and classes on schedule.
Organize equipment and help maintain a clean and organized club.
Find appropriate substitutes for class coverage according to company policy and guidelines.
Maintain a social media presence to attract participants to classes and special events.
Attend staff meetings on occasion as required.