Group X Coach

24 Hour Fitness•Arcadia, CA

About The Position

The Group X Coach creates an inviting, inspiring, and motivating group exercise experience by delivering pre-choreographed or freestyle group exercise programs to members and guests. The coach leads classes for people with varying fitness levels, in person or through virtual technology, and is expected to coach at least two classes per week. The role also involves providing positive customer service before and after classes, responding to or directing member concerns, reporting equipment or maintenance needs, recruiting participants, and helping keep the club clean and organized. Administrative duties include arranging substitutes according to company policy, maintaining a social media presence to promote classes and events, and attending staff meetings as required. The position reports to the General Manager and interacts with club staff, members, and guests. Duties require physical activity such as lifting weights, squatting, bending, reaching, hopping, jumping, kicking, and prolonged standing and walking. The work environment includes regular exposure to moving mechanical parts and occasional loud noise; weekend and holiday availability may be needed to support the business.

Requirements

Current approved group exercise primary certification for the taught format.
High School Diploma or GED equivalent.
Knowledge of safe exercise techniques and principles.
Strong communication skills and ability to connect with a wide variety of people.
Enthusiastic and energetic approach to creating a community feel in group sessions or classes.
Passion for fitness and helping others achieve health and wellness goals.
Ability to work weekends and holidays as needed to support the business.

Nice To Haves

Previous group exercise instruction experience is preferred.

Responsibilities

Coach pre-choreographed or freestyle group sessions and classes for members with varying fitness levels, in person or via virtual technology.
Present classes in a welcoming, encouraging, and challenging manner.
Teach safe exercise techniques and guidelines to support high-quality classes for all fitness levels.
Use strong teaching skills and motivation to increase class attendance.
Coach at least two classes per week on average.
Provide exceptional customer service through positive interactions with members and guests before and after classes.
Handle member concerns or direct them to appropriate club management.
Report broken equipment and maintenance needs to club management.
Recruit new members to join classes.
Start and finish sessions and classes on time as scheduled.
Organize equipment and assist with maintaining a clean and organized club.
Find appropriate substitutes for class coverage in accordance with company policy and guidelines.
Maintain a social media presence to attract participants to classes and special events.
Attend staff meetings on occasion as required.