Group X Coach

24 Hour Fitness USA•East Northport, NY

About The Position

The Group X Coach creates an inviting, inspiring, and motivating group exercise experience by delivering pre-choreographed or freestyle group exercise programs to members and guests. The role coaches classes for people with varying fitness levels, in person or through virtual technology, and helps ensure sessions are welcoming, challenging, high-quality, and safe. The coach is expected to teach an average of at least two classes per week, support member engagement and recruitment, and contribute to customer service and club upkeep. The position reports to the General Manager and interacts with club staff, members, and guests.

Requirements

  • Current approved group exercise primary certification for the format taught.
  • High school diploma or GED equivalent.
  • Knowledge of safe exercise techniques and principles.
  • Strong communication skills and the ability to connect with a wide variety of people.
  • Enthusiastic and energetic approach to creating a community feel in group sessions or classes.
  • Passion for fitness and helping others achieve health and wellness goals.
  • Ability to work weekends and holidays as needed to support the business.
  • Ability to perform physical duties including lifting weights, squatting, bending, reaching, hopping, jumping, kicking, and prolonged standing and walking.

Nice To Haves

  • Previous group exercise instruction experience is preferred.

Responsibilities

  • Coach pre-choreographed or freestyle group sessions and classes for members with varying fitness levels, in person or via virtual technology.
  • Present classes in a welcoming, encouraging, and challenging manner.
  • Educate members on safe techniques and guidelines to help ensure classes are high-quality and safe for all fitness levels.
  • Use strong teaching skills and the ability to connect with and motivate others to increase class attendance.
  • Maintain an average of at least two coached classes per week.
  • Provide exceptional customer service through positive interactions with members and guests before and after classes.
  • Handle member concerns or direct them to appropriate club management.
  • Report broken equipment and maintenance needs to club management.
  • Recruit new members to join classes.
  • Start and finish classes on time as scheduled.
  • Organize equipment and assist in maintaining a clean and organized club.
  • Find appropriate substitutes for class coverage in accordance with company policy and guidelines.
  • Maintain a strong social media presence to attract class participants and promote special events.
  • Attend staff meetings on occasion as required.
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