Group X Coach

24 Hour Fitness•Folsom, CA

About The Position

The Group X Coach creates an inviting, inspiring, and motivating group exercise experience by delivering pre-choreographed or freestyle group exercise programs to members and guests. The coach leads sessions in person or through virtual technology for people at varying fitness levels, helping participants feel welcomed, encouraged, and challenged while maintaining safe and high-quality instruction. Coaches are expected to teach an average of at least two classes per week. The role also includes providing positive customer service before and after classes, addressing or referring member concerns, reporting equipment or maintenance needs, recruiting participants, and helping keep the club clean and organized. Administrative duties include arranging class substitutes in accordance with company policy, maintaining a social media presence to attract participants, and attending staff meetings as required. The position reports to the General Manager and interacts with club staff, members, and guests. The work environment includes exposure to moving mechanical parts and occasional loud noise. Weekend and holiday availability may be needed to support the business.

Requirements

Current approved group exercise primary certification for the format taught.
High school diploma or GED equivalent.
Knowledge of safe exercise techniques and principles.
Strong communication skills and ability to connect with a wide variety of people.
Enthusiasm and energy for creating a community feel in group sessions.
Passion for fitness and helping others achieve health and wellness goals.

Nice To Haves

Previous group exercise instruction experience is preferred.

Responsibilities

Coach pre-choreographed or freestyle group sessions and classes for members at varying fitness levels, in person or using virtual technology.
Present sessions in a welcoming, encouraging, and appropriately challenging manner.
Deliver high-quality, safe instruction by educating members about safe techniques and guidelines.
Encourage attendance through strong teaching skills and the ability to connect with and motivate participants.
Maintain an average of at least two coached classes per week.
Provide positive customer service to members and guests before and after sessions.
Handle member concerns or refer them to appropriate club management.
Report broken equipment and maintenance needs to club management.
Recruit new members to join classes.
Start and finish sessions on schedule.
Organize equipment and help maintain a clean, organized club.
Find appropriate substitutes for class coverage in accordance with company policy and guidelines.
Maintain a social media presence to attract participants to classes and special events.
Attend staff meetings as required.