Group X Coach

24 Hour Fitness USA•Walnut Creek, CA

About The Position

The Group X Coach creates an inviting, inspiring, and motivating group exercise experience by delivering pre-choreographed or freestyle programs to members and guests. The Coach leads in-person or virtual classes for participants with a wide range of fitness levels, promotes safe exercise techniques, and fosters a welcoming and encouraging community. The role also includes customer service, class recruitment and promotion, equipment organization, maintenance reporting, and administrative tasks. The Coach is expected to teach at least two classes per week and reports to the General Manager.

Requirements

  • Current approved primary group exercise certification for the format taught.
  • High school diploma or GED equivalent.
  • Knowledge of safe exercise techniques and principles.
  • Strong communication skills and ability to connect with a wide variety of people.
  • Enthusiastic and energetic approach to building a sense of community in group sessions or classes.
  • Passion for fitness and helping others achieve health and wellness goals.
  • Ability to work weekends and holidays as needed to support the business.

Nice To Haves

  • Previous group exercise instruction experience is preferred.

Responsibilities

  • Coach pre-choreographed or freestyle group sessions and classes in person or through virtual technology for members at varying fitness levels.
  • Present classes in a welcoming, encouraging, and challenging way.
  • Educate members on safe exercise techniques and guidelines to ensure classes are high quality and suitable for all fitness levels.
  • Encourage class attendance through strong teaching and the ability to connect with and motivate participants; maintain an average of at least two coached classes per week.
  • Provide positive customer service to members and guests before and after sessions.
  • Handle member concerns or refer them to appropriate club management.
  • Report broken equipment and maintenance needs to club management.
  • Recruit new members to attend classes.
  • Start and finish sessions on time as scheduled.
  • Organize equipment and help maintain a clean, organized club.
  • Find suitable substitutes for class coverage in accordance with company policies and guidelines.
  • Maintain a social media presence to attract participants to classes and special events.
  • Attend staff meetings occasionally when required.
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