Group Sales Representative

Nashville Zoo • Nashville, TN

4d • Hybrid

About The Position

Nashville Zoo is seeking a Group Sales Representative to join their Group Sales department. This role primarily involves inside sales tasks, including making outbound sales calls, generating sales leads for outside sales representatives, handling inbound sales calls, coordinating sales contracts and logistics, and providing information to potential clients. The Nashville Zoo's mission is to inspire a culture of understanding and discovery of our natural world through conservation, innovation, and leadership, offering engaging experiences for visitors of all ages with a diverse animal collection and a commitment to wildlife preservation.

Requirements

• Ability to self-direct work tasks while ensuring safety and productivity.
• Must be energetic, result and detail oriented, with strong organizational and analytical skills.
• Excellent interpersonal skills with clients, guests and staff.
• Must represent the Zoo in positive manner at all times.
• Able to take full initiative in starting and completing tasks.
• Must be proficient in Excel and Word.
• Able and willing to work a non-standard work week, including nights and weekends and a flexible schedule.
• Must possess a valid drivers license.
• College Degree with a minimum 3 years sales experience.
• Ability to remain in a stationary position for extended periods, as well as frequent use of a computer and other office equipment.
• Ability to operate golf cart or RTV vehicle.
• Visual and auditory acuity are necessary for digital media work, presentations, and public speaking.
• The role must learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of workflow.

Nice To Haves

• Ticket and group event sales experience desired

Responsibilities

• Maintain professional conduct at all times and consistently model the organization’s values in all interactions with colleagues, guests, and stakeholders.
• Maintain regular and reliable attendance.
• Actively promote and sell Zoo picnic and group rental opportunities through inbound leads, networking, and outbound calls/emails.
• Generate quotes, contracts and invoices.
• Coordinating and/or providing site tours.
• Generating leads for outside sales representatives.
• Appeals to local hotels, planners, universities, companies and organizations regarding group ticket sales programs.
• Manages corporate discount programs and affiliate stores.
• Manages bulk ticket programs.
• Assists in distribution of monthly group sales promotional campaigns.
• Understands client needs and requirements to execute and plan the needs of private rentals, including venue, guests, programs, and catering.
• Coordinates with catering department, events team and appropriate Zoo departments.
• Provides Zoo representation at certain evening and weekend group events.
• General office duties such as supply management, phone duty, copying, filing, mailings, and computer support as needed.

Benefits

• Comprehensive healthcare coverage – including medical, dental, and vision plans
• Employee Assistance Program (EAP) – confidential support services for mental, emotional, and financial well-being.
• 401(k) retirement plan with company matching
• Generous paid time off and sick leave
• Exclusive zoo perks – enjoy discounts on park experiences, retail, and food services, plus complimentary membership benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree