Group Sales Representative

Nashville Zoo • Nashville, TN

5d • $20 - $29 • Hybrid

About The Position

The Group Sales Representative position at Nashville Zoo is primarily focused on inside sales tasks. This role involves making outbound sales calls, generating sales leads for outside sales representatives, handling inbound sales calls, coordinating sales contracts and logistics, and providing information to potential clients. The representative will actively promote and sell Zoo picnic and group rental opportunities, generate quotes, contracts, and invoices, and coordinate site tours. They will also manage corporate discount programs, affiliate stores, and bulk ticket programs, and assist in distributing promotional campaigns. A key part of the role includes understanding client needs for private rentals, coordinating with various zoo departments (catering, events), and representing the Zoo at evening and weekend group events. General office duties are also expected.

Requirements

• Ability to self-direct work tasks while ensuring safety and productivity.
• Energetic, result and detail oriented, with strong organizational and analytical skills.
• Excellent interpersonal skills with clients, guests and staff.
• Must represent the Zoo in positive manner at all times.
• Able to take full initiative in starting and completing tasks.
• Proficient in Excel and Word.
• Able and willing to work a non-standard work week, including nights and weekends and a flexible schedule.
• Must possess a valid drivers license.
• College Degree with a minimum 3 years sales experience.

Nice To Haves

• Ticket and group event sales experience desired

Responsibilities

• Maintain professional conduct and model organizational values.
• Maintain regular and reliable attendance.
• Actively promote and sell Zoo picnic and group rental opportunities through inbound leads, networking, and outbound calls/emails.
• Generate quotes, contracts and invoices.
• Coordinating and/or providing site tours.
• Generating leads for outside sales representatives.
• Appeals to local hotels, planners, universities, companies and organizations regarding group ticket sales programs.
• Manages corporate discount programs and affiliate stores.
• Manages bulk ticket programs.
• Assists in distribution of monthly group sales promotional campaigns.
• Understands client needs and requirements to execute and plan the needs of private rentals, including venue, guests, programs, and catering.
• Coordinates with catering department, events team and appropriate Zoo departments.
• Provides Zoo representation at certain evening and weekend group events.
• Performs general office duties such as supply management, phone duty, copying, filing, mailings, and computer support.

Benefits

• Comprehensive healthcare coverage – including medical, dental, and vision plans
• Employee Assistance Program (EAP)
• 401(k) retirement plan with company matching
• Generous paid time off and sick leave
• Exclusive zoo perks – enjoy discounts on park experiences, retail, and food services, plus complimentary membership benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level