Group Sales Representative

Pacific National Exhibition•Vancouver, BC

About The Position

The Pacific National Exhibition (PNE) is a non-profit organization that hosts a 15-day summer Fair, Playland amusement park, Fright Nights, and a year-round portfolio of events including concerts, trade shows, and cultural events. The PNE aims to deliver memorable experiences and foster a culture of Enthusiasm, Excellence, and Evolution. The Group Sales Representative will be part of the Sales and Marketing team, responsible for administering group sales bookings across various PNE offerings. The ideal candidate is highly organized, guest-focused, and capable of providing excellent service to external clients and staff.

Requirements

Successful completion of Grade 12.
1- or 2-years Business Administrative Certification, Hospitality program or any other relevant discipline OR an equivalent combination of education and experience.
Strong computer skills and proficiency with Microsoft Office.
Excellent communications & interpersonal skills to establish working relationships with clients and encourage repeat business.
Superior time management and multitasking skills, and the ability to prioritize tasks with minimal supervision.
Excellent organizational skills and the ability to provide timely and high-quality service to clients while managing a diverse workload.
Must undergo a Criminal Record Check.

Nice To Haves

2 years of experience in sales, telemarketing and/or customer service.
Previous work experience in an administrative capacity within an office setting.
Experience using a CRM.
Experience cold calling and/or prospecting for new clients.
Previous experience supervising or training is considered an asset.

Responsibilities

Develop new business through sales prospecting, cold calling, and referrals.
Maintain superior knowledge of relevant PNE events and group sales offerings.
Maintain a large database of approximately 2500 clients and update customer database with information from generated leads.
Assist with the administration and execution of several Group Sales programs including, Amusement Park Science Days, School Year End Parties, Birthday Parties, Corporate BBQs, Super Groups, PWHL, miscellaneous groups, and Suite Sales.
Manage Group Sales inquiries via telephone and email.
Prepare letters, reports, deposit requests and special event contracts as required.
Maintain client confidentiality for client records and files.
Perform and assist with other related duties and tasks as required by Department Manager.