Group Sales Manager

Makeready LLC•Portland, OR

4d•Onsite

About The Position

The Heathman Hotel is where Portland’s cultural legacy meets timeless hospitality. Since 1927, it has stood as a gathering place for artists, writers, performers, and travelers drawn to the creative spirit of the city. Rooted in history yet thoughtfully evolved for the modern guest, The Heathman blends classic elegance with contemporary comfort in the heart of downtown Portland. At Heathman Hotel, hospitality is rooted in thoughtful design, meaningful connections, and memorable guest experiences. The Group Sales Manager plays a key role in driving revenue and building lasting relationships by securing group and corporate opportunities for the hotel. This role focuses on identifying new business opportunities, developing client relationships, and partnering with internal teams to ensure every guest experience reflects the distinctive character and service standards of Heathman Hotel.

Requirements

Prior experience in hotel sales, hospitality sales, or business development preferred
Experience in group sales, corporate sales, or event sales strongly preferred
Strong relationship-building and negotiation skills
Excellent communication and presentation abilities
Highly organized with strong attention to detail
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office and sales management systems preferred
Professional, polished, and guest-focused demeanor
Ability to stand and walk throughout the property during client tours and events
Ability to occasionally lift objects up to 25 pounds related to sales materials or event setup

Responsibilities

Generate new business through proactive sales efforts including prospecting, networking, and client outreach
Develop and maintain relationships with corporate accounts, travel planners, and event organizers
Respond to inquiries, prepare proposals, and negotiate contracts for group bookings and events
Conduct property tours and presentations for prospective clients
Partner with Convention Services and Catering teams to ensure smooth event planning and execution
Maintain accurate records of sales activities and client interactions within sales systems
Monitor market trends and competitor activity to identify new opportunities
Participate in industry events, trade shows, and networking opportunities to promote the property
Support departmental revenue goals and overall hotel sales strategy
Adhere to Makeready’s Guiding Principles
Perform additional duties and assignments as required