Group Sales Manager

Hersha Hospitality Management LP•Denver, CO

4d•Onsite

About The Position

The Group Sales Manager will manage accounts to achieve guest satisfaction and to solicit past and new business, ensuring all revenue goals are achieved or exceeded. This role involves interviewing, selecting, training, scheduling, coaching, and supporting associates to ensure they perform in accordance with established brand or hotel standards and consistent with HHM core values. The position aims to maximize revenue by selling all facets of the hotel to previous, current, and potential clients, using professional sales techniques to negotiate the best possible terms and conditions. The manager will coordinate various departments' participation in servicing accounts, maintain hotel relationships with key accounts to increase customer satisfaction and account revenue, and develop and conduct persuasive verbal sales presentations. Travel locally to conduct outside calls, promote the hotel, and review competition is also part of the role, as is representing the hotel at trade shows.

Requirements

Proven track record in sales required
Previous hospitality sales experience preferred
Required to sit for extended periods
Required to lift up to 10 pounds
Required to bend, reach, use hands and fingers to operate keyboard
Moderate travel between hotel and client’s locations required

Nice To Haves

Associate’s or Bachelor’s degree in Hospitality or related industry preferred

Responsibilities

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
Coordinate various departments' participation in servicing accounts.
Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Articulate and leverage the benefits of the hotel to close sales opportunities.
Travel locally to conduct outside calls, promote the hotel and review competition.
Represent hotel at trade shows.
Perform other duties as requested by management.