Group Sales Manager

Virgin Hotels Central Services LLC•New York, NY
•$78,000 - $80,000

About The Position

The Sales Manager is a multi-tasking machine with strong community relations and an excellent reputation amongst clients. They also support our hotel family and create an epic experience for our guests. Working with an awesome team and reporting to the Director of Sales, the Sales Manager will be responsible for prospecting clients and cultivating relationships. Using previous experience in the hotel sales arena, the Sales Manager is directly responsible for developing Business Travel, Group Events and Travel Industry business to meet revenue goals.

Requirements

  • Great team player with the ability create excellent working relationships across the group.
  • Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and events team.
  • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
  • Strong communication and presentation skills to all levels of management
  • Creativity and innovation are essential!
  • Ability to think outside the box and approach all issues with a completely fresh approach
  • Ability to anticipate needs and over deliver wherever possible
  • Candidates must think on their feet and use their initiative to solve problems and deliver solutions
  • Excellent customer relations, communication, presentation and organization skills of utmost importance
  • Comply with all safety and health department procedures, as well as, all state and federal liquor laws.
  • Able to change direction and work on multiple project aspects at once
  • Enthusiastic, passionate, able to enthuse and motivate others
  • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service
  • Current, legal and unrestricted ability to work in the United States
  • Candidates must have previous hospitality experience. Hospitality could encompass; hotels, bars, restaurants, nightclubs, and other event spaces
  • Minimum 1-2 years of previous sales as well as supervisory experience
  • Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone
  • Proficient in Teams MS Outlook, Word, Excel and PowerPoint

Responsibilities

  • Through the usual functions (sales presentations, prospecting, sales calls, site inspections, client entertainment and business travel) the Sales Manager is responsible for developing business and meeting revenue goals.
  • The Sales Manager is cool under pressure and specializes in problem solving.
  • Constantly evolving quarterly action plans will be prepared and accounts will be targeted.
  • The Sales Manager will follow the sales & catering guidelines to book the highest quality business.
  • Timely responses to clients and proactive communication within the hotel are musts and using “us”, “we”, and “our” are the keys to success.
  • The Sales Manager is open to developing their professional selling skills through Virgin Hotels organized training programs and weekly refreshers.
  • The Sales Manager’s main role is bringing in the biz, so customer relations must be on top.
  • Candidates must be a self-motivated rock star who is organized and thinks a little differently.
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