Group Sales Manager

Crescent Careers•Houston, TX
•Onsite

About The Position

The Group Sales Manager is responsible for generating group business and maximizing revenue through proactive sales, account development, and strong client relationships for our luxury Curio Collection by Hilton property. This role will actively prospect for new business, develop and maintain key accounts, respond to group inquiries and RFPs, conduct site tours, prepare proposals and contracts, negotiate rates and terms, and convert qualified opportunities into definite business. The Group Sales Manager will manage assigned market segments and maintain an active sales pipeline while identifying opportunities to increase group room nights, occupancy, revenue, and overall account production. This position will also maintain relationships with existing clients to generate repeat and referral business. Key responsibilities include conducting sales calls and presentations, attending networking and industry events, maintaining accurate account and booking information, monitoring market and competitor activity, and partnering with Revenue Management to ensure group opportunities align with the hotel’s overall revenue strategy. The Group Sales Manager will work closely with Conference Services, Catering Sales, Revenue Management, Reservations, Front Office, and hotel leadership to ensure a seamless transition from the sales process through group arrival and execution.

Requirements

  • Previous hotel group sales or hospitality sales experience
  • Demonstrated success in prospecting, account development, negotiation, and closing business
  • Strong communication skills
  • Strong organization skills
  • Strong presentation skills
  • Strong relationship-building skills

Nice To Haves

  • Experience within a luxury, upscale, or full-service hotel
  • Previous Hilton experience, particularly with Curio Collection or another Hilton soft brand

Responsibilities

  • Generate group business and maximize revenue
  • Proactively sell and develop accounts
  • Build and maintain strong client relationships
  • Actively prospect for new business
  • Develop and maintain key accounts
  • Respond to group inquiries and RFPs
  • Conduct site tours
  • Prepare proposals and contracts
  • Negotiate rates and terms
  • Convert qualified opportunities into definite business
  • Manage assigned market segments
  • Maintain an active sales pipeline
  • Identify opportunities to increase group room nights, occupancy, revenue, and overall account production
  • Maintain relationships with existing clients to generate repeat and referral business
  • Conduct sales calls and presentations
  • Attend networking and industry events
  • Maintain accurate account and booking information
  • Monitor market and competitor activity
  • Partner with Revenue Management to ensure group opportunities align with the hotel’s overall revenue strategy
  • Collaborate with Conference Services, Catering Sales, Revenue Management, Reservations, Front Office, and hotel leadership
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