Group Sales Manager

Pyramid Global Hospitality•Newton, MA

8d•$80,000 - $85,000•Onsite

About The Position

We are looking for a highly motivated and analytical individual with experience in driving sales revenues for hotels or resorts to join our team as Sales Manager. This role is a key position that will be responsible proactively soliciting and managing group business in the assigned vertical markets and the assigned geographical market. Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account. The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.

Requirements

Possess knowledge of hospitality, business and basic accounting principles and practices.
Effective listening, verbal, written, negotiation and closing skills.
Ability to assess customer needs, understand market dynamics and prepare presentations/proposals tailored for individual customers.
Ability to meet/exceed expectations for prospecting calls, appointments, presentations, proposals and closes.
Strong professionalism, diplomacy, selling skills and work habits.
Ability to remain positive, resourceful and improvise while working in a fast-paced environment, sometimes under pressure.
Organizational skills that result in accurate, timely and thorough work.
Ability to compile facts and figures, analyze information and arrive at logical conclusions and sound business decisions.
A four-year college degree in hospitality management, marketing, business or related degree or equivalent experience.
One or more years of sales related experience.

Nice To Haves

Familiarity with hospitality industry practices and experience with Marriott Systems preferred.

Responsibilities

Make personal visits, when necessary to target areas and call on Companies and associations located in a specific market or area.
Book meetings, conferences, and social guests from assigned areas.
Dedicate majority of time to direct telephone sales.
Rework and maintain old account files and solicit new accounts.
Respond to all correspondence from assigned areas and trace dates for reworking and follow-up.
Set-up site inspections and follow through.
Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in association.
Maintain a constant contact with Corporate and Association meeting planners; maintain membership and contacts in hotel industry associations.
Maintain a working relationship with departments interacting with convention groups.
Develop new accounts
Stay abreast of industry trends and make recommendations of changes which would affect operations.
Maintain accurate forecast and recap information.
Set-up and conduct site inspections for entire property.
Meet sales goals as outlined by the Director of Sales and Marketing on a monthly, quarterly, and annual basis.