Group Sales Manager

Sunriver Resort•Sunriver, OR

23h•Onsite

About The Position

The Group Sales Manager is responsible for successfully booking business within the assigned segments. S/he will establish and maintain excellent working relationships with current and prospective business. The Sales Manager will assist in maintaining the AAA Four Diamond Standards. They will always conduct themselves in a manner which supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication and Commitment. He/She/They shall strive to deliver exceptional service to all internal and external guests at all times. In this role, they are responsible for exemplifying the Sunriver Resort Culture and actively supporting our Vision and Mission to be the destination of choice for our guests, owners, and associates.

Requirements

High school diploma or equivalent required
Must have valid Oregon driver’s license and meet company driving standards
Must be able to work well under pressure
Must be able to work with high level of accuracy
Must have the ability to analyze and close business
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must be willing to travel as necessary

Nice To Haves

Four year degree preferred
At least three to five years sales experience preferred
At least one year hospitality experience is preferred

Responsibilities

Books profitable business for the resort
Solicits potential sales leads and prospects for new business opportunities
Contacts clients to sell special amenities and/or extras to enhance their stay
Establishes strong rapport with clientele; maintaining strong communication prior to resort stay
Maintains strong client base within assigned market segment
Actively participates in industry related organizations
Consistently works to book repeat business
Maintains strong contact with clients to determine needs, expectations, etc.
Communicates effectively with resort staff to ensure smooth delivery of all services
Coordinates and conducts site tours for booked and potential guests
Assists in producing sales contracts
Achieves designated sales goals
Actively participates in community/civic activities to maintain awareness within community and to create booking opportunities
Participates in geographically appropriate trade shows
Executes sales plan to exceed goals
Maintains strong awareness of hospitality trends
Reviews guests’ feedback through Revinate to ensure continual guest satisfaction
Welcomes incoming guests with courteous and professional attitude
Handles client requests promptly and with high level of accuracy
Provides general resort information to guests
Maintains an up-to-date working knowledge of all resort amenities as well as any special events
Attends appropriate resort, division and department meetings