Group Sales Manager

SHAMIN HOTELS MASTER • Richmond, VA

1d • Onsite

About The Position

The Hilton Richmond Hotel & Spa/Short Pump, a flagship property of Shamin Hotels (Central Virginia's largest hotel management company operating over 78 hotels), is seeking a qualified and dynamic Sales Manager. This role is responsible for effectively soliciting and managing accounts in assigned market segments, with the goal of prospecting and closing to positively impact the hotel’s top-line room and event revenues. The Sales Manager is expected to meet or exceed revenue productivity, booking goals, and sales activity goals set by the Director of Sales, while operating within the established sales expense budget. The position requires a full working knowledge of hotel operations, including Food and Beverage, Guest Services, and Reservations, and involves active sales solicitation, outside sales calls, client entertainment, and site inspections. Shamin Hotels emphasizes a commitment to excellence and outstanding guest service, maintaining a drug-free work environment and requiring pre-employment background checks.

Requirements

• Previous hotel sales experience.
• Bachelor’s Degree or extensive hotel experience is required.
• Strong financial knowledge with the ability to work with and understand financial information and data is required.
• Excellent written and verbal communications skills with the ability to make effective presentations and convey information clearly in English.
• Highly proficient in computer systems and internet platforms, including MS Office, PowerPoint, email, etc.

Nice To Haves

• Experience with SalesPro and Delphi.

Responsibilities

• Effectively soliciting and becoming familiar with all accounts in assigned market segments.
• Prospecting and closing on assigned accounts/territory to positively impact the hotel’s top line room and event revenues based on the goals assigned to the hotel.
• Meet or exceed set revenue productivity and booking goals and sales activity goals as assigned by the Director of Sales.
• Operate the Sales Department within established sales expense budget.
• Initiate and follow up on leads.
• Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
• Maintain and participate in an active sales solicitation program.
• Routinely make outside sales calls to clients and prospective clients.
• Monitor production of all top accounts and evaluate trends within your market or assigned segment.
• Utilize the sales system according to Shamin standards.
• Regularly contact existing accounts based on the tracing frequencies found in the sales system.
• Invite clients to the hotel for entertainment, lunches, tours and site inspections.
• Assist in the preparation of required reports in a timely manner.
• Be familiar with all Shamin sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Understand the competitors in the market and the strategy to sell against them.
• Attend all training/meetings as required by management.
• Cross-sell other Shamin hotels.
• Perform other duties as requested.

Benefits

• Competitive salary and benefits package
• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Short-term disability
• Long-term disability
• 401k plan
• Paid time off
• World class hotel discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees