Group Sales Manager

Kimpton Hotels & RestaurantsNew Orleans, LA
Onsite

About The Position

As the Sales Manager, you’ll consistently provide a high level of exposure of the hotel in major market areas through direct sales solicitation, telephone contact, written communications, and involvement in the community. You’ll be the face of Kimpton at the local and regional level.

Requirements

  • Minimum of 2 years sales management experience preferably in association market.
  • Minimum of 2 years hotel sales experience in Upper Upscale hotels.
  • Proven successful selling and negotiation skills, including prospecting are required.
  • Excellent organization, task management, and verbal/written communication skills.
  • Motivation and ability to identify new business opportunities and maintain a high level of customer loyalty is essential.
  • Comfortable in a high-energy, service-oriented environment and able to manage multiple functions and priorities.
  • Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors.
  • Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

Nice To Haves

  • Bachelor’s degree in Hospitality/Tourism Management, Business, or related field of study.
  • Knowledge of Delphi.

Responsibilities

  • Successfully achieve or exceed quarterly individual pace/production goals based on assigned markets.
  • Solicit, negotiate and book new and repeat business through various efforts including prospecting, site tours, sales blitzes, prompt and competent follow-up on leads/referrals, use of reader board analysis, and networking in order to maximize room revenue to meet and/or exceed individual and team sales and revenue goals.
  • Develop and continually enhance relationships with key accounts, business and travel industry accounts, community organizations and professional associations to maintain high visibility and increase market share.
  • Successfully and consistently achieve minimum weekly sales activities requirements.
  • Track all weekly sales activities including goal-to-current production status using Delphi.
  • Conduct telephone prospect calling on a myriad of pre-selected databases of social catering opportunities, Kimpton group accounts, leads, and those accounts which you know (that we may not) and anything else you can think of to generate more Sales business.
  • Conduct sales presentations to clients and ownership verbally and using the latest technology.
  • Conduct and create Fam Trips for meeting planners/companies.
  • Lead Follow up/ Lead generation.
  • Conduct site inspections.
  • Attend trade shows as needed.
  • Travel as needed, to complete personal sales calls and presentations to customers within your discipline/ region.
  • Be nimble, when writing the marketing action plans that you will create and complete.
  • Build creative proposals.
  • Negotiate and execute contracts that are fair and profitable.
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