Group Sales Manager

Nobu Hotel Chicago•Chicago, IL

3d•$73,000 - $78,000

About The Position

The Group Sales Manager will prospect, manage and develop key accounts for Nobu Hotel Chicago. Meet & exceed individual room, banquet and ancillary revenue goals. Negotiate rates and hotel services within hotel revenue guidelines. Develop action plans for account solicitation in defined market/territory. Entertaining hotel clients both on and off property. Travel to feeder markets. Execute plans for representing the hotel on site visits and sales calls (phone & in market). Attending required internal meetings for sales. Represent Nobu Hotel Chicago and RCD Hotels in the highest professional manner at all times.

Requirements

Education: High school diploma or equivalent vocational training certificate required. College degree preferred. Degree in hospitality management preferred.
Experience: One to two years Hotel Sales Manager experience in a similar resort or Conference Center.
Computer Skill & Other Technical Skills: Ability to utilize computer software and hardware required. Ability to easily maneuver on computer keyboard required.
Communication: Ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing.
Other: Must be customer-service oriented and have excellent hospitality skills.

Nice To Haves

Knowledge of additional language(s) preferred.

Responsibilities

Execute sales activities to achieve budgeted goals
Assist in the annual, quarterly and monthly strategic sales plan
Analyze business to ensure booking guidelines and parameters for proper meeting space to guestroom ratio is appropriate to meet hotel’s objectives
Aggressively build and maintain professional and active relationships with clients, third parties and industry related counterparts, recognizing these key sources as lead generators
Negotiate with clients and achieve maximum revenue/profit potential while exceeding clients expectations
Maintain sales database with proper client and business information adherence to leader’s expectations
Support and plan special sales activities, promotions and client events
Problem solve with other departments as needed to book business into the hotel
Prepare details for groups prior to group arrival
Participate in resume review meetings with applicable departments
Conduct pre- and post-conference meetings as appropriate
Enlist senior management and leverage relationships to interact with tentative or prospective clients in order to book business
Actively participate in associations, events, clubs and boards
Stay ahead of hotel competition- their new developments, services and amenities, to ensure competitive knowledge and strategy are current
Review STR data for RevMAX
Qualify RFPs, review market for comparable.
Assume active ownership of assigned sales territory and responds to specific market needs, initiates needed action and suggests to sales leadership any necessary actions
Perform all responsibilities in a timely and efficient manner, following established policy and projecting a favorable image of the hotel
Discuss, support and innovate key service and product differentiators on an ongoing basis
Complies with hotel standards for sales while working harmoniously and professionally with co-workers and leadership team
Perform tasks and projects that support client schedules and sales revenue achievement such as assisting with telephone volume, walk-in site inspections, and evening and weekend appointments
Has excellent product knowledge of hotel facilities, capacities and room dimensions as well as to have same knowledge of competitive hotels
Participate in Setup and Breakdown of event spaces as required by business/events.
Interface with the catering company and events team(s).
Plan and/or attend and/or participate in meetings with hotel associates as well as pre-conference meetings
Highly motivated and flexible, possessing the ability to take initiative, to succeed under pressure and meet deadlines
Have analytical skills, as well as excellent problem recognition and resolution skills as well as the ability to objectively communicate troublesome spots ahead to the hotel’s senior leadership
Reading, writing and oral proficiency in the English language
Knowledge of Sales, Reservation and Room’s distribution functions
Maintain a good working relationship with other colleagues by promoting teamwork and fostering a harmonious working climate
Partake in a positive work ethic and surrounding environment
Excellent communication skills verbal and written
Professional, passionate and positive work environment
Travel may be required for this position.
Weekend and evening work is required at times
All other responsibilities assigned by management