Group Sales Manager

Renaissance Denver Hotel & Conference Center • Denver, CO

1d • Hybrid

About The Position

The Group Sales Manager will manage accounts to achieve guest satisfaction and to solicit past and new business, ensuring all revenue goals are achieved or exceeded. This role involves maximizing revenue by selling all facets of the hotel to previous, current, and potential clients, using professional sales techniques to negotiate terms and conditions, and coordinating various departments' participation in servicing accounts. The position requires maintaining hotel relationships with key accounts to increase customer satisfaction and account revenue, developing and conducting persuasive sales presentations, articulating and leveraging the hotel's benefits to close sales, and traveling locally to conduct outside calls, promote the hotel, and review competition. The role also includes representing the hotel at trade shows and following sustainability guidelines and practices related to HHM’s EarthView program.

Requirements

• Proven track record in sales required
• Previous hospitality sales experience preferred.
• Work schedule varies and may include occasionally working on holidays and weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
• Moderate travel between hotel and client’s locations required.

Nice To Haves

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.

Responsibilities

• Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.
• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Coordinate various departments' participation in servicing accounts.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Represent hotel at trade shows.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree