Group Sales Manager - Hotel Sales - Maryland
About The Position
The Group Sales Manager is responsible for generating new business, cultivating key client relationships, and driving revenue across designated market segments to support the overall sales strategy of Live! Casino & Hotel. This role plays a critical part in identifying opportunities, developing tailored proposals, and negotiating contracts that maximize profitability while maintaining the highest standards of service and professionalism. Your ability to proactively manage an account base, represent the property at industry events, and collaborate with internal partners directly contributes to occupancy growth, event success, and long‑term client partnerships. By executing strategic sales initiatives and delivering results, you help strengthen the property’s market presence and ensure continued competitive success.
Requirements
- Four year college degree or equivalent education/experience.
- Minimum of two years of hotel group sales experience.
- Experience/account knowledge of the Mid-Atlantic Region preferred.
- Direct experience with all or some of the following hotel segments is required: Group: Corporate, Association, SMERF, Catering Events
- Knowledge of Delphi FDC preferred.
- Lifting, pushing and carrying up to 20lbs.
- Infrequent bending/kneeling
- Frequent walking, standing and sitting.
- Climbing steps
Nice To Haves
- Excellent time management and self-motivation.
- Exceptional client prospecting, negotiation and closing skills.
- Relationship building and networking skills.
- Excellent communication, presentation, guest relations and organizational skills
- Exemplary customer service skills
- A drive for results as well as a history of delivering.
- Professional written correspondence skills.
Responsibilities
- Develop and maintain an account base to achieve revenue goals through proactive sales.
- Prompt response to all inquiries and correspondence from clients, prospects and lead referrals.
- Follow up on sales leads assigned by leadership.
- Responsible for implementing a sales action plan for the development of designated market segments (with or without food and beverage) which include: Prospecting outside sales calls, Performing site tours.
- Execute trade shows and sales trips as designated.
- Provide weekly and monthly reports of sales calls and marketing actions as requested by Sales Leadership.
- Step in for Sales Leadership as required in their absence.
Benefits
- Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
- On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
- Training and pathways for career growth
- Robust Rewards & Recognition Programs
- Annual Merit Based Pay Increases
- Discretionary Performance Bonuses
- Discretionary Service Bonuses
- Free parking
- Free food and discounted meals
- Live! Hotel, Food & Beverage, and Entertainment Discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
