GSMR Group Sales Coordinator

SCENIC RAILROADS ACQUISITION CORP•Bryson City, NC

1d•$16 - $19•Hybrid

About The Position

Oversees Group Sales and serves as the company’s Group Sales Representative at regional group travel-oriented trade shows, networking, creating new relationship opportunities, presenting sales presentations, writing contracts, etc. This is a public facing role with direct customer service and hospitality. Provide hands-on leadership with employees, colleagues, the public and passengers.

Requirements

Advanced knowledge of Microsoft OS and Microsoft 365 Suite.
Company travel to tradeshows, conventions, etc. throughout the year.
Ability to communicate effectively in both written and spoken English.
Ability to lift up to 50 lbs.
Must be able to ride and walk/move comfortably throughout a moving train.
Must possess organizational skills with the ability to multi-task while prioritizing workload with a practical, flexible, and innovative approach to work.
Ability to communicate successfully with a variety of personalities and function effectively as a member of a team.
Must be able to pass a background check.
Valid Driver License and must be able to pass a DMV check.

Responsibilities

Maintain and build good relationships with tour directors, escorts, and group travel companies.
Enter and maintain all group (20+ passengers) or car charter reservation requests in reservations system while assisting clients with questions regarding trips, travel plans, and other area attractions.
Enters deposits, final payments, and maintains passenger adjustments, cancellations, re-bookings, etc.
Acts as the GSMR representative for the area to include, but not limited to, lodging and activities.
Provide Group Sales orders and details to the appropriate departments on a timely and organized basis.
Maintain GSMR’s group sales contact list.
Responsible for meeting sales calls quotas on a weekly basis.
Maintains complete and accurate records for group sales.
Knowledgeable with Great Smoky Mountains Railroad’s policies and procedures.
Other duties as requested by GSMR & AHR management.