Group Sales Coordinator

AccorHotel • Santa Monica, CA

8d • $32 - $32 • Onsite

About The Position

The Group Sales Coordinator will report to the Director of Group Sales and will be responsible for communicating client preferences to cross-departmental teams, reviewing and actioning any special arrangements, and preparing sales-related documents throughout the sales process. This role requires prompt response to internal and external guest inquiries, performing property tours, and filing all internal and external event bookings with required information. The coordinator will also assist with incoming phone calls and emails to the Group Sales Office, qualify inquiries, and distribute them. Additionally, they will complete reservations for travel agent rates, complimentary stays, and site inspections, cultivate and maintain relationships with clients and travel agency partners, attend department and other property meetings as required, and greet and assist VIP clients and industry guests when visiting the property.

Requirements

• Previous Sales experience required
• Computer literate in Microsoft Window applications and/or relevant computer applications required
• Ability to multi-task and work under pressure
• Highly organized, results-oriented with ability to be flexible and to work well under pressure, strong level of initiative required
• Proven command of the English language, both oral and written.
• Excellent telephone etiquette.
• Proficient skills in proofreading and editing
• Managing budgets, schedules and reports
• A team player who enjoys contact with clients and general public

Nice To Haves

• luxury hotel experience preferred
• Experience with Opera Cloud and Microsoft Office preferred

Responsibilities

• Communicates client preferences to cross-departmental teams
• Review and action any special arrangements
• Prepare sales-related documents throughout the sales process
• Prompt response to internal and external guests’ inquiries
• Perform sites of the property
• File all internal and external events event bookings and include all required information for file creation and applicable maintenance
• Assist with incoming phone calls and emails to the Group Sales Office, qualify the inquiry and distribute
• Complete reservations for travel agent rates, complimentary stays and site inspections
• Cultivate and maintain relationships with clients and travel agency partners
• Attend department and other property meetings as required
• Greet and assist VIP clients and industry guest when visiting the property

Benefits

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed