Group Quality Supervisor - Onboarding Focused

Charlie Health Clinical

13h•Remote

About The Position

Charlie Health is dedicated to connecting people with life-saving behavioral health treatment through personalized, virtual care. As a rapidly growing organization, we are seeking a Group Quality Supervisor - Onboarding. This clinical leadership role is specifically focused on supporting Group Facilitators during their initial 30 days. The primary goal is to ensure new facilitators are fully prepared for success by guiding them through onboarding, reinforcing policies, clarifying expectations, and strengthening clinical skills for early role effectiveness.

Requirements

Master’s degree in mental health or related field required
Licensed mental health professional required
Experience managing Independent Contractors required
Experience working with adolescents, young adults, and adults required
2 or more years experience in mental health treatment required
Meets the qualifications of a QMHP Supervisor through the demonstrated competencies defined below required
Familiar with Zoom and other communication platforms
Ability to navigate EMR and other medical systems
Ability to navigate, create, and edit Google mail, calendar, and GSuite documents
Knowledge of how to send and receive emails, as well as attach documents to an email and open attachments.

Nice To Haves

Leadership
Cultural responsiveness
Oversight and evaluation of services
Staff development
Assessment
Person-centered treatment planning
Case management and coordination
Utilization of community resources
Group, family, and individual therapy or counseling
Documentation and rationale for services to promote intended outcomes
Implementation of all provider policies
Effective communication
Care coordination
Inter- and intra-agency collaboration
Working alliances with individuals
Suicide and other risk assessments and interventions
Creating and monitoring safety plans
Completion of bio-psycho-social assessments and additional assessments
Updating assessments when clinical circumstances change
Generating a differential DSM-5-TR diagnosis
Prioritizing health, wellness and recovery needs
Writing measurable service objectives
Creating, monitoring and revising service plans
Delivery of mental health and recovery treatment services in individual, group and family formats within their scope
Gathering and recording data that measures progress toward the service objectives
Documenting services, supports and other information supportive of the service plan