Group Product Manager

CIBCToronto, ON
Hybrid

About The Position

As a Group Product Manager within the Acquisition Enablement team, you’ll play a pivotal role in driving growth and supporting the development of product pricing plans and initiatives across our lines of business. You’ll leverage your deep expertise in products, pricing strategies, client segments, and competitive market dynamics to develop and recommend plans that optimize our product mix and enhance the client experience. With significant autonomy, you’ll contribute to product planning, development, and performance management, ensuring our offerings meet the evolving needs of CIBC clients efficiently and competitively. You’ll set objectives, manage key business metrics, and prioritize campaign management and frontline empowerment, continuously evolving our processes and systems. As the Cards lead on enterprise projects, you’ll ensure that every implementation maintains or improves the credit card acquisition experience and drives new account growth. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

Requirements

  • Analytical Thinking
  • Data Analysis
  • Decision Making
  • Leadership
  • Market Research
  • Process Improvements
  • Product Analysis
  • Product Management
  • Project Management
  • Relationship Management
  • Strategic Objectives
  • You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
  • You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
  • You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
  • You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

Responsibilities

  • Platform management – Take accountability for all changes related to systems impacting credit card acquisition, including the Compass and CASA acquisition and adjudication applications.
  • Process management – Demonstrate strong knowledge of processes across all channels where cards are sold, ensuring every channel is considered in enterprise projects.
  • Partner management – Build and maintain the right support structure by leveraging team expertise and collaborating with stakeholders to deliver optimal client experiences.

Benefits

  • competitive salary
  • incentive pay
  • banking benefits
  • a benefits program
  • defined benefit pension plan
  • an employee share purchase plan
  • a vacation offering
  • wellbeing support
  • MomentMakers, our social, points-based recognition program
  • Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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