Group Manager

ARD LogisticsCharleston, SC
Onsite

About The Position

This role is responsible for overseeing all aspects of the production build, ensuring efficiency, quality, and safety. The Group Manager will study production schedules, estimate work hour requirements, interpret company policies, and enforce safety regulations. They will recommend and implement measures to improve production methods, equipment performance, and product quality, while also analyzing and resolving work problems. The position involves motivating workers, maintaining production records, and coordinating activities with other personnel. The Group Manager is responsible for the containment of non-stable and non-capable processes and ensuring safety compliance through training and adherence to OSHA regulations and company safety rules. They will report machine and equipment malfunctions, collect data, and report on monthly measurable goals. Additionally, this role involves identifying job openings, establishing performance goals, conducting evaluations, and providing ongoing employee appraisals. Continuous improvement activities are a key focus, ensuring they are planned, implemented, measured, reported, and reviewed. The Group Manager will review employee performance, coach employees, identify and resolve performance or conduct issues, and initiate corrective action processes. They will communicate unresolved issues to HR and develop action plans. Performance appraisals for direct reports will be completed at least annually, with goals and individual development plans established for each direct report. The role also involves correcting and improving actions related to employee satisfaction, daily communication with the team, and developing/controlling documents and data within the functional area. The Group Manager is responsible for applying corrective and preventive action processes when discrepancies, non-conformances, or potential issues/risks are identified. They may also provide 24-hour support if applicable.

Requirements

  • Undergraduate Degree with 1 year of experience in Auto/HD Parts or Inventory Management.
  • Valid driver’s license with two years driving experience.
  • Excellent customer service and attention to detail.
  • Knowledge of auto parts and inventory.
  • Four-year college or university program certificate, or two to four years related experience and/or training, or equivalent combination of education and experience.

Nice To Haves

  • 1-year computer experience
  • Light truck driving experience

Responsibilities

  • Studies production schedules and estimates work hour requirements for completion of job assignment.
  • Interprets company policies to workers and enforces safety regulations.
  • Recommends and implements measures to improve production methods, equipment performance, and quality of product participating in Continuous Improvement activities.
  • Suggests changes in working conditions and use of equipment to increase efficiency of plant, department, or line.
  • Analyzes and resolves work problems or assists workers in solving problems.
  • Initiates or suggests plans to motivate workers to achieve work goals.
  • Maintains production records.
  • Confers with others to coordinate activities of plant personnel.
  • Performs activities of workers supervised.
  • Responsible for containment of non-stable and non-capable processes.
  • Oversees all aspects of the production build.
  • Enforces safety compliance by ensuring the proper training is given in OSHA mandated regulations such as electrical safety, hazard communications, etc. Will also ensure compliance with company safety rules and regulations and will offer training monthly on various safety topics.
  • Reports machine and equipment malfunctions to maintenance personnel.
  • Responsible for collecting data and reporting on monthly measurable goals.
  • Identifies job openings. Establishes performance goals and a development plan, conducting a six-month evaluation, provide on-going employee appraisals for new employees.
  • Identifies opportunities for continuous improvement, ensures that continuous improvement activities are planned, implemented, measured, reported, and reviewed in the respective area of responsibility.
  • Reviews employee performance and coaches’ employees on a regular basis.
  • Identifies performance or conduct issues, resolving the issue internally with the Employee (where possible and appropriate) and initiates the employee corrective action process (for internal resolution).
  • Communicates issues that cannot be resolved to HR and develops an appropriate action plan with HR to correct the issue.
  • Completes the performance appraisal process for direct report at a minimum on an annual basis.
  • Plans goals and individual development with each direct report.
  • Corrects and improves actions in the respective area with regards to employee satisfaction.
  • Communicates daily with the team.
  • Develops and controls documents and data within the functional area. Reviews, approves, distributes, and maintains file documents and data for which there is management authority. Responsible for releasing external documents, and for ensuring that obsolete external documents are excluded from use.
  • Applies that corrective action process when discrepancies / non-conformances are detected.
  • Responsible for applying the preventive action process when potential issues/risks are identified. Also, responsible for assessing the importance/severity of the issues/risks and for initiating the preventive action for employees in the department.
  • Provide 24 support (if applicable).
  • Reporting Metrics
  • Invoicing
  • Ticket Summary
  • Item Detail
  • BIN Location
  • Receiving
  • Reorder
  • Accounting Issues
  • Part Consolidation
  • Min-Max Levels
  • Inactive
  • Monthly Credit Card Purchases
  • Customer Service
  • Attention to Detail
  • Sales
  • Research
  • Phone/Email Professionalism
  • Customer Requisition
  • Follow Inventory Published Guidelines
  • Adhere to Policies and Procedures
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