Group Manager, Global Security (US) - GSOC & Physical Threat Intelligence

TD•Mount Laurel, NJ

1d•$91,000 - $136,240•Onsite

About The Position

The Group Manager, Global Security leads and manages a physical security team and oversees diverse security functions, generally involving short- to medium-term planning. The role coordinates an integrated approach with other business areas, the broader organization, and enterprise control functions. It protects organizational assets and people across TD locations by planning operational needs, analyzing and reporting intelligence to inform investigations, and supporting Global Security and Investigations (GSI) leadership. The role manages a team and security operations in an area of moderate to high complexity, scope, or risk. It supports GSI and internal stakeholders through security programs, physical protection planning, governance, risk management advice, communications, and special-event security. The Group Manager also contributes to business planning and strategy, monitors compliance and effectiveness, manages resources, and develops team capabilities and performance.

Requirements

Undergraduate degree or relevant professional certifications, designations, or equivalent.
At least 7 years of relevant experience.
Advanced knowledge of physical security, crime prevention, program management and governance, fraud strategy, analytical capabilities, and operational efficiencies.
Advanced knowledge of the banking industry, enterprise frameworks, products and services, policies and procedures, and applicable laws, rules, and regulations.
Knowledge of risk-management environments, standards, regulations, and mitigation.
Knowledge of current and emerging competitor and market trends.
Experience or skill in mentoring, coaching, developing, and managing the performance of others.
Ability to contribute to functional strategy and advise senior leadership.
Ability to manage competing priorities and align work strategically with goals and objectives.
Ability to forecast initiatives and demand to develop an annual strategic plan.
Skill in preparing and managing budgets and resource allocation.
Ability to implement and evaluate process, program, and project activities to complete initiatives.
Effective negotiation, problem-solving, communication, and influencing skills.
Sound judgment and decision-making ability.
Ability to collaborate and build relationships across teams and functions.
Skill in using computer applications, including MS Office.
Effective oral and written communication skills.
Ability to work both independently and as a team member.
Ability to analyze, organize, and prioritize work while meeting multiple deadlines.
Ability to handle confidential information with discretion.

Responsibilities

Lead, manage, and develop a team of security professionals, including hiring, setting goals, performance management, compensation decisions, coaching, and mentoring.
Manage security operations and coordinate multiple initiatives, priorities, and resource allocation.
Present recommendations to senior management and executives and establish effective relationships with stakeholders, business sponsors, executives, and lines of business.
Manage programs, initiatives, and projects supporting GSI and internal stakeholders; serve as a first point of contact for senior executive offices on security, safety, and risk-management matters.
Provide internal event planners with security and risk-management advice, guidance, and solutions for TD special events.
Advise GSI teams on enterprise physical security and risk management, including access control and the installation and use of security equipment.
Develop governance materials and leadership communications to support program compliance, manage legal, audit, and liability risks, and address emerging and industry trends and incidents.
Research and provide current information and benchmarks for procedures and standards; help develop and implement effective security risk-management programs and guide TD management and employees.
Coordinate and develop plans and programs for the physical protection of senior executives at work, at home, and while travelling.
Create and oversee security plans and treatments for large-scale TD special events.
Manage security procedures and staffing requirements for the protection of the executive floor and assets.
Liaise with external government, security, law-enforcement, and emergency-services officials, industry peers, and other security personnel; provide evidence during audits when required.
Contribute to business and operational plans, monitor program effectiveness, recommend enhancements, and coordinate with partners such as HR, Technology, Finance, and Risk Management.
Ensure the team and its programs comply with applicable internal and external requirements, codes of conduct, risk controls, and regulatory requirements; report and escalate issues appropriately.
Lead the creation and implementation of the GSI Governance Interaction Model, standards, procedures, and processes; assess governance gaps and implement improvements.
Set team objectives and targets, track results, conduct performance reviews, reward or address performance, and ensure HR policies and procedures are followed.
Build team expertise to meet business needs, promote knowledge sharing and collaboration, support escalation of challenges, and foster a diverse, fair, and cohesive team.
Represent the business area and TD as a brand ambassador.