Group Home Program Supervisor

Sevita•Rio, WI

2d•Onsite

About The Position

The Group Home Program Supervisor supervises a single program or unit, typically supporting 4–8 individuals in residential settings or 10–15 individuals in periodic, vocational, or day programs. Duties are divided between providing direct support and professional or program activities, and supervising Direct Support Professionals. The supervisor oversees day-to-day program operations, including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance, and, when applicable, the physical environment. The position generally includes 8–16 flexible supervisory hours per week, with direct support provided during the remaining hours. The supervisor works at the program location and provides or oversees services in residential, vocational, or in-home settings. The role is responsible for program documentation and compliance; individual planning, health care, finances, and service billing; stakeholder relations; staffing and employee supervision; program purchasing and census management; and, when applicable, vehicles, facilities, and equipment. The supervisor may also backfill roles under their supervision.

Requirements

High school diploma or equivalent.
One year of related work experience.
Must be at least 18 years old.
Working knowledge of computers.
Current driver’s license, car registration, and auto insurance if driving on behalf of the company or transporting individuals receiving services.
Other licenses or certifications where required by regulatory authority.
Must have held a valid driver’s license for at least one year after the permit period and have a clean motor vehicle record that meets Sevita’s insurability policy.
Ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and/or up to 20 pounds constantly.

Responsibilities

Work regularly scheduled shifts as a Direct Support Professional and provide direct support.
Supervise Direct Support Professionals and oversee day-to-day program operations and delivery of supports.
Document services and review individual records, billing, and other program documentation for accuracy and completion.
Assist the Program Director with individual program plans; train staff and monitor plan implementation across shifts.
Attend and assist with routine progress meetings.
Assist with licensing compliance, implement the company compliance plan, and manage implementation of individual rights.
Safeguard individuals’ funds and property when assigned; monitor spending and reconcile financial accounts monthly.
Complete or assist with incident reports and submit initial reports to the Program Director.
Compile census or attendance information, review and attest to its accuracy, and submit it to the appropriate authority.
Monitor individuals’ health, document observations, communicate with medical professionals, and implement preventive strategies.
Schedule or assist with health care appointments, accompany individuals when applicable, document visits, and oversee follow-through on orders.
Administer or support self-administration of medication when applicable; maintain medication security and review medication records and errors.
Purchase and maintain medical supplies and equipment in consultation with the Program Director, and assist with staff training on proper use.
Develop menus based on dietary needs, preferences, and occasions; oversee food purchasing and service as applicable.
Maintain professional relationships with individuals, families, case managers, and other stakeholders, and train Direct Support Professionals in customer service standards.
Assist with recruitment and hiring of Direct Support Professionals in consultation with leadership and Talent Acquisitions.
Maintain staff schedules to cover all shifts and minimize overtime.
Assist with onboarding and provide orientation and ongoing training; verify that training records are accessible and complete.
Prepare and conduct annual Direct Support Professional evaluations in consultation with the Program Director.
Coach employees, address behavior and performance concerns, and consult with the Program Director on discipline and termination matters.
Promote employee safety and workers’ compensation compliance; implement and monitor safety standards.
Assist with or lead monthly staff meetings and document agendas and attendance.
Purchase food, household and office supplies, and minor equipment when applicable; review company credit-card statements and invoices and monitor spending.
Safeguard individuals’ funds, record transfers, update financial ledgers weekly, and retain itemized receipts.
Review billing documentation, monitor service utilization, and monitor staffing hours for budget compliance.
Capture daily census, understand census performance, escalate potential service disruptions, and help prepare locations for placements.
When applicable, inspect and maintain vehicles, train staff in safe vehicle operation and transportation, and arrange routine maintenance.
Maintain a neat, clean, and safe living environment; oversee housekeeping and yard care when applicable.
Arrange minor repairs, report and monitor maintenance issues, check environmental safety conditions, and monitor safety equipment.
Perform other assigned duties, including backfilling roles under supervision.