Group Experience and Event Coordinator - Whistler, BC

Gibbons Whistler•Whistler, BC

3d•CA$50,000 - CA$55,000•Hybrid

About The Position

This role is responsible for creating unforgettable group experiences within the Gibbons Whistler portfolio, which includes pubs, restaurants, The Adventure Group, The Adara Hotel, The Spa at Whistler, and festivals. The coordinator will combine event planning, hospitality, and sales to design custom packages, manage all details from inquiry to execution, and ensure a flawless experience for clients. The position involves face-to-face client interaction, collaboration with internal teams, hosting groups, and bringing experiences to life across various venues.

Requirements

Experience in hospitality, tourism, or food & beverage industries.
Proven background in event planning, group bookings, contracting, and execution.
Confidence in sales, outreach, and building client relationships.
Strong organizational, time management, and communication skills.
Proficiency with CRM systems, digital communication, and contract tools.
Ability to work independently and collaboratively with a team.
Flexible schedule to support events and special requests.

Nice To Haves

Experience with FareHarbor, SevenRooms, or Tripleseat.

Responsibilities

Respond to group inquiries, assess needs, and design custom event packages.
Lead site visits and manage reservations from initial booking to event execution.
Oversee flawless event delivery and ensure guest satisfaction.
Drive sales initiatives and support business development.
Collaborate with the Revenue team to build strong relationships with destination management companies (DMCs).
Maintain strong client relationships and resolve concerns with the Experience Manager.
Attend weekly Sales & Marketing meetings and training sessions.
Stay up to date with all Gibbons Whistler product and service offerings.