Door Host - Buffalo Bill's, Whistler, BC
About The Position
Buffalo Bill’s is looking for Door Hosts who are passionate about venue safety, customer service, and conflict de-escalation. You’ll be the first point of contact for our guests, ensuring a safe, welcoming, and unforgettable nightlife experience. Our ideal team members are confident, calm under pressure, and skilled in handling situations professionally—whether it’s managing a busy line, verifying ID, or diffusing a tense interaction. This role is perfect for someone who enjoys working in a vibrant nightlife environment while keeping safety and hospitality front and center.
Requirements
- Positive, professional, and approachable demeanor
- Strong customer service skills with the ability to stay calm and confident under pressure
- Excellent communication—both with guests and your team
- Ability to assess situations quickly and make sound, safe decisions
- Skilled at conflict resolution and de-escalation techniques
- Comfortable enforcing venue policies respectfully and consistently
- Physically able to stand for long periods and handle the demands of a busy nightlife environment
- 19+ years old with Serving It Right certification
Nice To Haves
- Security or hospitality experience is an asset
- BST training a bonus
Responsibilities
- Greeting guests with a professional, friendly welcome while monitoring entry and exit points
- Checking ID and verifying legal drinking age to ensure compliance with liquor laws
- Managing guest capacity for safety and comfort
- Monitoring guest behavior and crowd dynamics inside the venue
- Identifying and addressing potential security concerns before they escalate
- De-escalating conflicts and resolving issues with professionalism and tact
- Escorting disruptive guests off premises in a safe and respectful manner
- Supporting the management team in maintaining a secure, enjoyable environment for all guests
Benefits
- $17.85 hourly wage plus tips
- 50% off food & beverage at all Gibbons venues
- Adventure perks: 20% off The Adventure Group for you and your friends & family
- Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos
- Wellness perks: 20% off at The Spa at Whistler
- Exclusive partner discounts at local Whistler businesses
- Flexible schedules and a supportive team culture
- Access to community events and staff appreciation nights
- Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey.
- Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
