Group Exercise Program Manager

HealthFitness•Boston, MA

3d•Onsite

About The Position

HealthFitness is seeking a Group Exercise Program Manager to lead dynamic population-based fitness initiatives at their Boston, MA corporate client site. This is a 100% in-person, full-time (40 hours/week) role with a unique blend of onsite programming (60%) and leadership support across multiple off-site locations (40%). The role requires creativity, strong organization, and a member-first mindset to deliver engaging programming and high-quality experiences. Success requires clear, professional communication, the ability to navigate and respond to complex or challenging situations thoughtfully and promptly, and a consistent commitment to following established policies and procedures. The position is eligible for a $1,000 sign-on bonus. This role involves creating impactful fitness experiences in a fast-paced, people-focused environment. The manager will be responsible for the design, delivery, and promotion of onsite programs, delivering innovative programming to support client needs, while also providing remote leadership and support for group fitness programming across multiple non-fitness center locations. They will partner closely with key stakeholders to align engagement strategies, ensure consistent program quality, and drive participation with accountability for program execution, outcomes, and reporting.

Requirements

Minimum 3 years’ related industry experience, including program management in a fitness, wellbeing, or related environment.
Minimum of 2 years’ staff supervisory experience.
Bachelor’s Degree in a related field (Exercise Science, Kinesiology, Public Health, Exercise Physiology, etc) OR the equivalent combination of education and experience.
Current Adult CPR/AED/First Aid certifications from American Heart Association, American Red Cross, National Safety Institute, or American Safety & Health Institute required by start date. (Note: certification must have an in-person component and not 100% online/OSHA compliant).
Group Exercise Instructor certification from ACE, AFAA/NASM, ACSM, NCCPT or NETA.
Strong leadership, team management, interpersonal and customer service skills, including the ability to motivate others.
Ability to effectively organize and prioritize work demands.
Computer proficiency in MS Office including at minimum Word, Excel, PowerPoint, and Outlook.
Demonstrated experience in the areas of program development and implementation, data collection and analysis, and outcomes reporting.
Applicants must meet hiring requirements including but not limited to pre-employment drug test.

Responsibilities

Create, execute, and maintain an annual Engagement Plan aligned with client culture, with a primary focus on onsite success, including leading onsite fitness initiatives, day-to-day program coordination, and ownership of defined KPIs and engagement targets.
Lead the overall strategy and standards of non-fitness-center group exercise and engagement programming, including remote oversight of programming and instructors across multiple office locations, which includes hiring, training and onboarding instructors.
Assess effectiveness of programs and resources by supporting the consistent tracking of program participation and satisfaction to ensure continuous improvement that drives outcomes.
Ensure consistency in branding and key messages, leveraging standard content and tools that ensure a high-quality, consistent promotional strategy across all non-fitness center locations.
Identify innovations, trends, and opportunities to enhance programming through best practices and market analysis.
Other duties as needed/assigned.