Group Events Coordinator

ShowSpan, Inc. • Grand Rapids, MI

4d • Hybrid

About The Position

Studio C, parent company of Midtown, ShowSpan, One Twenty Three Tavern, and Celebration Cinema, is looking for a fun, energetic, and skilled Group Events Coordinator to join our team and help us to create space where story happens. In this position, you will be responsible for booking, planning, and coordinating private groups and events at all of our cinema locations, including all banquet spaces, as well as advancing public concerts at Midtown. You will take clients through inquiry and coordination stages and manage the hand off to the operations team who will execute the event. The coordinator office is located at Celebration Cinema North, Knapp’s Corner. In person office hours are, at minimum, Tuesdays and Thursdays, coordinators are encouraged to work in office as they are able. Events or concerts may require coordinators to be present or on site, which could mean working five days a week in person. The ability to anticipate needs and managing priorities as well as meeting deadlines in an organized and creative manner is essential. The position requires flexibility in hours depending on the event schedule and season; including open availability for evenings and weekends. If you have a passion for event planning and detailed organization, enjoy being in the middle of the action and love FREE movies, winvite you to begin the next chapter in your story with us!

Requirements

• Six months to one year theatre operations, or related events experience is required.
• Excellent people and communication skills.
• Highly organized and detail oriented.
• Ability to work independently, be self-motivated, and manage multiple projects at once.
• Sensitive to the needs of the guest and able to accommodate and problem solve.
• Work well under pressure and manage time efficiently.
• Ability to close a sale that benefits both the guest and our company.
• Ability to serve diverse groups of clients and coworkers in a consistent and friendly manner.
• Know how to calculate discounts, interest, commissions, proportions, and percentages.
• Understand basic accounting and ability to operate payment tracking software.
• Flexible weekday schedule and ability to work nights and weekends, as required based on event schedules.
• Must be able to lift/move up to 40 pounds.
• Stooping, bending, twisting, kneeling, crouching, climbing as required.

Responsibilities

• Respond promptly, consistently and accurately to clients in person, through email, and over the phone.
• Book and execute an unparalleled guest experience for their event.
• Communicate clearly and frequently with various members of the operational staff.
• Gather pertinent details and log them accurately in management software and calendars.
• Generate event related documents such as rental agreements, beverage contracts, room layouts, invoices and eventsummaries.
• Fulfill artist contracts and execute riders for concerts.
• Coordinate necessary supplies, products, and staffing for group events and concerts.
• Conduct building tours of all locations and banquet spaces that highlight our capabilities.
• Coordinate and communicate with event-related vendors and staff.
• Occasional travel to other locations for complex events.
• Ensure that proper accounting practices are maintained and that all events have timely payment.
• Build and maintain community connections including local companies, schools, and other groups/individuals who may book our theatre spaces and event services.
• For external candidates, split training in Theatre Operations is required.

Benefits

• Medical, Dental, Vision and Life, Long Term Disability, 401K, PTO – Must meet eligibility requirements
• Mileage Reimbursement
• Paid Volunteer Time
• FREE Movies and Discounted Concessions!
• A fun, exciting culture with great people and endless popcorn refills!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed