Group & Event Planning Manager

Schulte Hospitality Group•Joshua Tree, CA

4d•Onsite

About The Position

AutoCamp is seeking a dynamic, service-oriented Group & Event Planning Manager to join our team! AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations -- we call it Outdoor Hospitality. If you consider yourself a creative problem solver who always finds a way to get it done, we invite you to apply to AutoCamp to join our adventure. What's in it for you? When you join AutoCamp you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! AutoCamp provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Parental Leave Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: AutoCamp is a division of Schulte Hospitality Group, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. SUMMARY As a Group & Event Planning Manager for AutoCamp and Field Station, you are responsible for ensuring an exceptional planning and onsite experience for all group and event clients at your designated property or properties. Once a booking is turned over from the National Sales Team, you become the primary point of contact and liaison between the client, the seller, and the on-property operations team. Your role is to gather and document all event details, assist the client with coordination of logistics to ensure seamless execution, using our sales systems, standard operating procedures, and established templates. GEPMs support on-the-ground execution on event days, manage post-event billing, and facilitate our preferred partner program. This role is critical to delivering memorable, well-orchestrated experiences that align with the AutoCamp and Field Station brand.

Requirements

High school diploma or GED.
At least 3 years prior hotel experience.
Sales, catering or conference services experience preferred.
Experience preferably within destination markets.
Detail oriented with impressive organization skills
Track record of developing and maintaining long term relationships
Working knowledge of Cloud Based Applications; knowledge of Google Suite products preferred.
Clear, concise and professional written and verbal communication skills
Must have a passion for the great outdoors
Effective in person sales presentation skills
Thoroughness and an Attention to Detail
Excellent and Attentive Customer Service
Preferred experience in working within a Sales CRM
Be well groomed and have a keen sense of style and an appreciation for good design.
Practice thoroughness and an attention to detail.
Possess excellent and attentive customer service.
Be a creative problem solver who can find solutions when issues arise.

Responsibilities

Group and Event Planning manager is the main point of contact to assist with walk-ins, site tours and customer inquiries received directly by the property.
GEPM is expected to gather information from potential clients to share with the AC lead catcher and or National Sales Manager
Develop long term and mutually beneficial business relationships with vendors involved in the execution of groups and events at your assigned property(s)
GEPM oversees and maintains the Preferred Partner Program including expansion of the vendors included, assistance with collection of commissions due, etc
Finalizes and effectively communicates details of all group and event bookings to include rooming lists, resumes, and BEOs to client and property team.
Liaise clients with onsite staff and outside vendors
Flex schedule to accommodate the need to be onsite for during critical group arrivals and departures, and to assist with and support the operations team with day of event execution
Work with our operations team to ensure the meeting and event spaces are set to the clients specifications prior to the start of each days events
Work with our FB&R manager to ensure all property provided banquet and catering food and beverage is prepared and placed according to the BEO's which reflect the clients schedule/agenda/timeline.
Deliver a 5-star experience for potential clients during site visits and FAM trips
Reconcile all group billing, including deposit collection and final invoicing upon group departure.
Ensure all charges are accurately reflected in our sales system (Delphi) and PMS (HMS)
Maintain and maximize relationships with the local Chamber of Commerce and Convention/Visitors Bureau as well as vendors and preferred partners across all categories
Attend at minimum quarterly, local community networking events
Responsible for being onsite for and executing all client site visits, ensuring potential clients have a favorable experience and impression of AutoCamp
Develops and maintains positive working relationships all AutoCamp team members
Represents AutoCamp professionally at all times in all client interactions written, verbally and in person
Maintains up-to-date awareness of area activities, market trends and industry events.

Benefits

Daily Pay
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Marketplace Discounts on event tickets, electronics, gym memberships + more!