Group Director, Client Partnership - Media + Growth - Remote US (West Coast)

DEPT®•San Diego, CA

9d•$150,000 - $195,000•Remote

About The Position

The Group Director, Client Partnerships — Growth & Media is a senior client and commercial leader at DEPT®, responsible for building consequential relationships, growing our clients’ businesses, and bringing the right combination of media, creative, data and technology together around their biggest opportunities. This is not a traditional account-management role. We’re looking for someone who has helped high-growth businesses go from uncertainty to signal to scale — someone who understands what it means to build a growth system when the audience, message, channel mix and even category may still be taking shape. The immediate opportunity includes partnering with one of the most ambitious emerging companies in consumer AI, where success will require moving rapidly from early market learning through scaled acquisition and launch. More broadly, you will help shape DEPT®’s growing portfolio of commerce and technology clients.

Requirements

10+ years of relevant agency, consultancy, startup or client-side experience.
Significant experience leading large or strategically important client relationships.
Demonstrated success growing early-stage or rapidly scaling businesses through media and marketing.
Strong understanding of performance marketing, measurement, experimentation and full-funnel growth.
Experience working across meaningful media budgets and scaling investment based on demonstrated signal.
Proven commercial ownership including scoping, negotiation, forecasting and account growth.
Exceptional communication, presentation and executive storytelling skills.
A track record of building trust quickly in complex, high-pressure environments.
Meaningful contribution to organic growth and/or new business.
The ability to understand specialist disciplines deeply enough to ask the right questions, challenge assumptions and connect them around a business problem.

Nice To Haves

Proven leaders in startup, scale-up or high-growth consumer businesses, with meaningful experience in technology, AI, hardware, marketplaces, DTC or adjacent categories.
Deeply fluent in modern growth media across paid social, search, programmatic/video, creators and emerging channels.
Comfortable building a growth engine from the ground up — measurement, audiences, experimentation, creative learning, acquisition and scale.
Commercial thinkers who understand CAC, LTV, conversion, attribution, incrementality, and how media ultimately connects to enterprise value.
Equally comfortable discussing brand building and performance, and able to help clients understand how the two reinforce one another.
Strong executive partners who can operate effectively with founders, CMOs, growth leaders and senior investors/stakeholders.
Naturally curious about technology and consumer behavior, including the rapidly evolving impact of AI on discovery, media and marketing.
Able to move quickly with incomplete information without becoming reckless or superficial.
Collaborative leaders who know when to lead, when to challenge and when to bring specialist expertise into the room.

Responsibilities

Own senior client relationships and overall commercial success across a portfolio of high-growth accounts.
Serve as a strategic business partner, helping clients decide where and how to invest rather than simply managing an agreed scope.
Lead clients from early testing and market learning through scaled acquisition and full-funnel growth.
Partner with media, creative, strategy, data and technology leaders to build integrated growth systems.
Ensure measurement and learning agendas are built into the work from the beginning.
Connect media performance to broader business outcomes, including customer acquisition, retention, revenue and lifetime value.
Identify and shape organic growth opportunities before they become formal briefs.
Lead commercial planning including scopes, staffing models, forecasting, profitability and account investment decisions.
Create clarity across fast-moving multidisciplinary teams and ensure DEPT® feels like one integrated partner to the client.
Contribute actively to new business, especially opportunities involving growth, emerging technology and consumer transformation.
Mentor Client Partners and Directors across the organization and help evolve DEPT®’s standard for modern client leadership.