Group Benefits Specialist

Effortless Admin Inc. • Edmonton, AB

3d • Onsite

About The Position

Effortless Admin is transforming how Canada handles employee benefits. We exist to provide the best possible group benefits experience to employers and their employees, while empowering benefits consultants. We are an expanding organization looking for motivated individuals who want to join us on our growth trajectory. If you're ready to start your career with a company that invests in your growth from day one, we want to hear from you! This is more than a job -- it's your entry point into the dynamic group insurance industry. As a Group Benefits Specialist, you'll gain hands-on experience with Canada's top benefits administration technology while earning an internationally recognized professional designation that will set the foundation for your career. Whether you're a recent graduate or early in your career, this role offers a clear path forward. Effortless Admin is growing across multiple departments and functions, and the Group Benefits Specialist position is designed as a gateway to advancement throughout our organization.

Requirements

• Passion for customer service and helping people
• Desire to work in a team environment and grow your career
• An interest in the Canadian group benefits administration
• Ability to learn new technologies quickly
• Strong written and verbal communication skills
• Commitment to professional development and continuous learning

Nice To Haves

• Fluency in French is an asset but not required

Responsibilities

• Supporting plan sponsors in the management of their benefit plans
• Assisting plan members in using our software and understanding their coverage
• Contributing meaningfully to our development team in continuously improving the software through user acceptance testing, bug identification and product refinement
• Expanding your abilities as a subject matter expert in employee benefits data
• Developing expertise across a wide range of benefits carriers, plans and contracts
• Working independently in completing daily tasks
• Providing an exceptional customer service experience, bringing greater understanding to clients and resolving their benefits questions
• Delivering support by live chat, email and phone in English (and French, if bilingual)
• Other duties as assigned

Benefits

• Mandatory GBA Certification Program -- We'll sponsor your path to earning the internationally recognized Group Benefits Associate (GBA) designation through all three certification levels
• Paid study time -- Five hours per week during work hours dedicated to your professional development, with progressive salary increases upon completion of each certification level
• Course materials, textbooks, and enrollment fees; all as more particularly set forth in the Effortless GBA continuing education policy framework
• Clear pathways to advance into other departments and functions across Effortless Admin as we continue to expand
• An industry recognized certification and on job training to set you up for a career of group insurance expertise
• Work alongside industry-leading development teams and benefits experts
• Competitive compensation and robust benefits package
• Great work-life balance with 37.5 hour work week

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed