Grocery Operations Manager

Good Foods Co-op Inc • Lexington, KY

1d

About The Position

Good Foods Co-op is a community-owned natural foods grocery dedicated to building a more equitable and sustainable food system. The Grocery Operations Manager is a hands-on leadership role responsible for coordinating daily grocery operations, freight processing, stocking, merchandising, and developing an effective team. Working closely with the Grocery Department Manager, this position supports efficient department operations, strong merchandising standards, and exceptional customer service while assisting staff and meeting daily operational needs.

The role includes leading grocery floor staff, coordinating freight and inventory workflows, maintaining shelves and storage areas, supporting staffing and employee development, and identifying ways to improve operational performance. The manager also supports department goals and storewide operations as needed.

The work takes place in a fast-paced grocery, retail, warehouse, and backroom environment. It involves regular standing, walking, bending, lifting, and repetitive movement; frequent exposure to hot, cold, and wet conditions, including coolers and freezers; use of store equipment and stocking tools; and exposure to moderate to loud noise and shared workspaces. The role requires regularly lifting up to 50 pounds and team lifting over 100 pounds as needed. Flexible scheduling, including mornings, evenings, weekends, and holidays as needed, is required.

Requirements

• Five years of grocery, retail, or related operational experience.
• At least one year of management or supervisory experience.
• Strong leadership, organizational, communication, and problem-solving skills.
• Understanding of grocery operations, freight processing, stocking procedures, and inventory management.
• Ability to work effectively in a fast-paced, hands-on retail environment.
• Ability and interest in training, coaching, and developing employees.
• Ability to prioritize daily tasks, coordinate workflows, and maintain operational efficiency.
• Strong attention to detail and commitment to excellent customer service.
• Comfort reviewing operational information and identifying opportunities for improvement.
• Reliable, adaptable, and solution-focused approach.
• Strong interest in natural and organic foods and cooperative values.
• Availability to work flexible schedules, including mornings, evenings, weekends, and holidays as needed.
• Ability to safely lift up to 50 pounds and work in varied retail and storage environments.

Responsibilities

• Manage, support, and work alongside grocery floor staff.
• Coordinate daily freight receiving, processing, stocking, and backstock management.
• Set clear expectations for daily assignments, productivity, and stocking standards.
• Assist with employee scheduling, hiring, onboarding, training, and performance evaluations.
• Provide leadership, coaching, accountability, and ongoing staff development.
• Ensure grocery shelves, displays, and storage areas are properly stocked, rotated, organized, and maintained.
• Monitor freight workflows, stocking efficiency, labor utilization, and department productivity.
• Support inventory counts, shrink reduction, and accurate inventory practices.
• Maintain high standards for merchandising, signage, cleanliness, and department presentation.
• Ensure proper product handling, food safety, and compliance with store procedures.
• Assist with seasonal displays, promotional merchandising, and product placement.
• Collaborate with the purchasing team to support product availability, replenishment, and inventory needs.
• Monitor operational performance and identify opportunities to improve efficiency.
• Support the Grocery Department Manager with staffing needs, department goals, and operational improvements.
• Provide excellent customer service and support storewide operations as needed.

Benefits

• Competitive wage based on experience.
• Leadership development and growth opportunities.
• Dynamic and collaborative team environment.
• Health, dental, vision, and life insurance for full-time employees after 90 days.
• 401(k) with employer match after one year.
• Store discount for all employees.
• Paid vacation time for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed