Grocery Manager

Fresh Thyme Market • Apple Valley, MN

11d

About The Position

The Grocery Manager is responsible for managing all aspects of the Grocery Department, including staff, sales, margin, and labor. The role may also involve managing and developing all aspects of the Total Store when the Store Director is absent. The Grocery Manager assists customers as needed, maintains a friendly and energetic demeanor, and follows procedural guidelines established by the Grocery Department.

The position oversees department operations, staffing, sales and labor projections, costs, ordering, inventory, merchandising, product quality and rotation, cleanliness, customer service, and financial records. The manager is expected to maintain product knowledge, ensure safe and sanitary conditions, and support the team in meeting department and company goals. The role requires working varied hours and days as business needs dictate.

Requirements

• High school diploma or equivalency degree.
• At least 4 years of professional experience.
• Maintain the highest level of customer service.
• Adapt to a changing, high-volume retail environment and work in a cross-functional team environment.
• Take initiative when problems arise and adapt to a variety of situations.
• Advanced attention to detail and ability to prioritize and meet deadlines.
• Excellent written communication and documentation skills.
• Excellent verbal communication and interpersonal skills for working with peers and senior management.
• Knowledge of MS Office, including Outlook, Word, and Excel.
• Ability to multitask and strong organizational skills.
• Ability to lead, support, and contribute to team goals.
• Ability to work varied hours and days as business needs dictate.
• Understand proper handling, preparation, seasonality, and shelf life of products.
• Familiarity with Health Department guidelines and regulations for grocery retail.
• Advanced knowledge of math, weights, and measures.
• Ability to analyze and interpret company financial statements and results.

Nice To Haves

• 3–5 years of grocery retail experience with Grocery Department processes and procedures.
• Previous experience in the natural foods industry.

Responsibilities

• Prepare weekly sales and labor projections for the Grocery Department to maximize sales and profits and keep operations within the allowed labor percentage.
• Monitor and control costs and expenses, including ordering, inventory control, weighing procedures, shrink, and ad displays.
• Manage department staff by hiring, training, scheduling, coaching, and initiating performance reviews; ensure staff know department policies and procedures.
• Oversee shift operations and write or approve department work schedules.
• Ensure weekly flyer-ad items are stocked and ready during business hours, and order upcoming ad products so they are available for processing and sale.
• Stock and organize grocery products according to department schematics; ensure products are faced and filled and tags and prices are accurate.
• Maintain clean and safe grocery aisles, storage areas, and work areas, including cleaning shelves and products, addressing spills and hazardous debris, and sweeping.
• Respond to customer inquiries and assist with purchases, information, and product selection, including selling and cross-selling products.
• Receive, inspect, and log products for shipment accuracy, temperature, and quality.
• Monitor product rotation and remove expired, outdated, or spoiled products.
• Balance the grocery general ledger and financial statements.
• Oversee pre-inventory preparation, including back stocking and verifying that tags match products.
• Manage department inventory to prevent out-of-stocks and over-stocks.
• Maintain strong product knowledge and product preparation knowledge.
• Walk the department regularly to ensure it remains organized, sanitary, and clean.
• Perform other duties as assigned.
• Manage and develop all aspects of the Total Store when the Store Director is absent, as needed.

Benefits

• Fresh Thyme Rewards
• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Team member discount
• Career growth opportunities
• Competitive compensation
• Incentive bonus opportunities that may vary based on individual and company performance
• Recognition programs
• Medical insurance for full-time team members
• Dental insurance for full-time team members
• Life insurance for full-time team members
• 24/7 Employee Assistance Program
• 401(k) plan with employer match
• Programs intended to support work-life balance, long-term health and financial security, and continuous professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED