Grocery Manager

Weis Markets•Clarks Summit, PA

About The Position

The Grocery Manager oversees all aspects of grocery department operations and may assume responsibility for total store operations when store management is absent. The role focuses on customer service, department performance, inventory and merchandising, associate supervision, safety, sanitation, and expense control. The manager may also assist with receiving deliveries, baling cardboard, and work in other departments as needed.

Requirements

  • Completed or working toward a high school diploma or GED.
  • Minimum of 3 years' experience managing in a retail or supermarket environment.
  • Ability to perform each essential duty satisfactorily, with or without an accommodation.
  • Use company-provided personal protective equipment.

Nice To Haves

  • Associate or bachelor's degree in a business-related field is desirable.

Responsibilities

  • Oversee all aspects of Grocery department operations and, when store management is absent, potentially assume responsibility for total store operations.
  • Promote excellent customer relations by encouraging customer-focused behavior, assisting customers, and resolving concerns promptly and professionally.
  • Continuously assess and improve department operations.
  • Manage inventory levels and review orders to meet customer demand; maintain organized backroom storage and oversee shelf replenishment, prioritizing specials, seasonal and local items, and high-velocity products.
  • Schedule Grocery associates; oversee training, coaching, feedback, work evaluation, recognition, delegation, and workload planning for the overnight shift if applicable.
  • Assist store management with onboarding grocery sales associates, participate in annual performance reviews, and use the Learning Management System for current and new associates.
  • Develop and implement merchandising plans and coordinate with other departments and store management on displays and cross-merchandising to meet sales and profit objectives.
  • Attend and participate in the store’s daily huddles.
  • Maintain the security and organization of the backroom and receiving area by promoting 5S procedures.
  • Ensure department sanitation and follow cleaning schedules and guidelines so work areas, equipment, counters, and display cases are maintained and meet health and OSHA requirements; dispose of trash properly.
  • Control expenses, including payroll, within budget expectations and minimize damages and shrink through proper handling and rotation of products.
  • Cooperate with co-workers and superiors to support smooth department and store operations and continuously improve job performance.
  • If properly trained, assist with receiving, unloading, checking in, breaking down, and storing deliveries using a power jack or hand jack.
  • Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
  • If properly trained, assist with baling cardboard or related duties.
  • Assist in other departments as needed.
  • Supervise department associates and potentially assume total leadership of the building when store management is absent.
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